Mortgage Processor II Duration: 12+ Months contract with possibility of extension or FTE
Location: Cheektowaga, NY 14225
Work hours: Standard hour shift M-F
Job Description: Overview: - Responsible for processing conventional and government loan requests based on product, underwriting, and state specific and investor guidelines.
Primary responsibilities: - Maintain effective communication with all necessary parties involved in a new loan application, from the customer, broker, correspondent, loan officer, and co-workers to ensure a seamless and positive application experience.
- Work with various internal departments as well as external organizations to obtain processing related documentation or obtain necessary information needed to complete an application i.e.: Verification of Employment, IRS Transcripts, title search, appraisal, bank statements, etc.
- Immediately notifies all necessary parties of irregularities relative to standard mortgage guidelines.
- Monitor and update credit reports, appraisals, income documentation, and all verifications to ensure all underwriting conditions are met.
- Work closely with underwriting to quickly resolve any issues or concerns.
- Perform other administrative duties supporting the origination department including, but not limited to: preparing and mailing commitment letters, title and homeowners insurance review, mailing loan suspend notices, updating loan conditions, providing the closing attorney with additional documentation, and all appropriate processing checklists.
- Ensures adherence to all regulatory requirements and guidelines.
- Strong analytical background to evaluate changes required to all regulatory documents.
- Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.
- Identify risk-related issues needing escalation to management.
- Promote an environment that supports diversity and reflects the Bank brand.
- Maintain banks internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Scope of Responsibilities: - Work closely with both Internal and External Customers such as co-workers, borrower(s) and Loan Officers.
Education and experience required: - Associates degree with a minimum of one year's mortgage industry experience or two years equivalent work experience, OR in lieu of a degree, three years equivalent work experience including a minimum of one year's mortgage industry experience.
- -OR- Six months specific Bank mortgage processing experience plus an additional 6-12-month experience in customer service, operations, or the financial services industry.
- Good PC skills with strong knowledge of spreadsheet, word processing, email, and PDF software.
Education and experience preferred: - Ability to make sound decisions based on information provided.
- Knowledge of Product, Investor and Compliance Requirements.
- Versatility and flexibility working within an ever changing fast paced mortgage environment.
- Adapting to new policies and procedures to improve processes and workflow.
- Ability to function independently within time constraints.
- Excellent verbal and written communication skills.
- Highly organized with the ability to multitask.
- Strong attention to detail.
- Prioritization of daily workload.
- Ability to work in a team environment.
- Strong work ethic, reliable and dependable.