POSITION SUMMARY:nnThe Maintenance Coordinator will complete maintenance customer service, inventory and administrative processes of the branch (branches) that support maintenance operational efficiency, effectiveness, customer satisfaction and profitability. The Maintenance Coordinator will provide superior customer service and communication to internal and external customers. Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.nnThe Maintenance Coordinator role has responsibilities in the two main areas of Parts Administration and Service Counter Support. Each associate will have a unique accountability list as outlined by their Branch Financial Manager. The list of Key Responsibilities shown below includes all areas.nnThis position will report to our Birmingham, Alabama location. This position will be a first shift position.nnAddress: 226 Oxmoor Circle Birmingham, Alabama 35209nnKEY RESPONSIBILITIESnnMaintenance Service Customer SupportnnMaintain Service Net Planner with PMs campaigns, repairs from drive-ins, call-ins, and 24/7 calls, and off lease/on lease. Start R/O’s, schedule pick-ups and vendor outside work.nnPartner with Centralized PM Scheduling Operations and Outside RO Management teams to foster collaboration in support of the customer.nnGreet customers at the location and provide quality phone service. Respond to customer inquiries regarding billing and scheduling.nnInventory ProductivitynnFull oversight of inventory productivity at the branch(es) for timely service support while mitigating risk of inventory loss.nnMaintain optimal inventory levels through ordering parts according to sourcing procedure ensuring suppliers deliver purchases defect-free and on-time through partnering with Centralized Parts Ordering on a daily basis.nnReceive and store parts in an organized and easily accessible manner. Ensure that updates to PartsNet occur timely, complete frequent inventory cycle counts and ensure parts are available when needed.nnManage the new & used battery inventory and ensure that tires are on hand in the right quantity and specifications in an organized manner.nnEnsure warranty items are shipped and are received on time, as well as follow-up on returns and warranty-grams in partnership with the warranty department.nnProcess AnalyticsnnPerform process analyses and reviews in areas such as Inventory, maintenance profitability, warranty campaigns, cycle counts, RO reviews and other areas. Investigate and recommend solutions and/or guidance to issues posing a risk to the drivers of profitability.nnUse systems such as ServiceNet or AS400 to understand the operational dynamics for problem solving and process improvement.nnOther ResponsibilitiesnnProjects and tasks as assigned by Branch Financial Manager and District Financial Manager.nnQualifications:nnHigh school diploma or equivalent required, degree preferrednnInterpersonal and relationship building skills with an ability to collaborate with branch team members.nnCompetent written and verbal communication skillsnn2 years+ experience in customer service and operations experience requirednn2 years working in service and parts department preferrednnAgile and quick learner, enjoys collaborative projects and continuous educationnnAdvanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint requirednnRegular, predictable, full attendance is an essential function of the jobnnWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.nnPhysical Requirements:nn-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.nn-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.nn-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.nn-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.nnPenske is an Equal Opportunity Employer.nnAbout Penske Truck Leasing/Transportation SolutionsnnPenske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.nnJob Category: AdministrativennJob Function: Administrative SupportnnJob Family: General AdministrationnnAddress: 226 Oxmoor CirclennPrimary Location: US-IN-IndianapolisnnEmployer: Penske Truck Leasing Co., L.P.nnReq ID: 2330239