Senior Events Operations Manager

JOB SUMMARY:

The Senior Events Operations Manager is responsible for the administration of Events Security operations and the team. This individual will provide oversight and direction to the Event Security team, coordinate with all Event Security Stakeholders, supervise, and provide performance feedback, including areas of improvement when necessary. This person is responsible for monitoring and communicating all pertinent event details to stakeholders, while ensuring adherence to safety and security standards during events. This is a full-time exempt position located at the client site in Sunnyvale, CA, and at times will require work during evenings, weekends, and holidays.

Compensation and Benefits:

Securitas offers a comprehensive compensation and benefits program that is highly competitive. Depending on experience, Securitas will offer a starting salary of $100,000-$102,000, in addition to a full benefits package that includes:

• Medical, dental, vision, and life insurance
• 5 PTO vacation days, and 5 sick days
• 401K

Position Summary:

As the Senior Events Operations Manager is responsible for planning, organizing, and executing events. Their duties include a wide range of tasks to ensure that events run smoothly and successfully. Here's a breakdown of their primary responsibilities:

Event Planning

• Conceptualizing the Event : Understanding the purpose and goals of the event, including the target audience.
• Budgeting : Creating and managing the event budget, including cost estimation for all aspects of the event.
• Venue Selection : Identifying and securing appropriate venues for the event.
• Scheduling : Setting dates and times for the event and ensuring it does not conflict with other significant events.

Vendor and Supplier Management

• Contract Negotiation : Sourcing and negotiating contracts with vendors, suppliers, and service providers (e.g., catering, audiovisual, transportation).
• Coordination : Ensuring all vendors are aligned with event needs and timelines.
• Quality Control : Overseeing the quality and timeliness of vendor services.

Logistics Management

• Permits and Licenses : Obtaining necessary permits or licenses required for the event.
• Transportation and Accommodation : Arranging transportation and accommodation for guests, 0speakers, or performers if needed.
• Setup and Breakdown : Coordinating the setup and dismantling of event spaces.

Event Marketing and Promotion

• Promotion Strategies : Developing and implementing marketing plans to promote the event, including social media, email campaigns, and traditional advertising.
• Design and Content : Overseeing the creation of promotional materials, such as flyers, banners, and invitations.
• Registration and Ticketing : Managing guest registration, ticket sales, and entry logistics.

On-Site Event Management

• Event Supervision : Overseeing the event setup, ensuring everything is in place before the event starts.
• Coordination : Acting as the point of contact for all parties involved, including vendors, staff, and attendees.
• Problem Solving : Addressing any issues that arise during the event and making real-time decisions to ensure the event’s success.
• Attendee Experience : Ensuring that attendees have a positive experience by managing event flow, guest services, and troubleshooting any problems.

Post-Event Activities

• Evaluation : Conducting post-event evaluations to assess the success of the event and gather feedback.
• Financial Reconciliation : Finalizing payments, reviewing budget performance, and preparing financial reports.
• Thank You Notes and Follow-Ups : Sending thank you notes or emails to attendees, sponsors, and vendors.

Compliance and Safety

• Risk Management : Identifying potential risks and implementing safety and emergency plans.
• Health and Safety Regulations : Ensuring compliance with health and safety standards and regulations.

Team Management

• Staff Coordination : Hiring, training, and supervising event staff or volunteers.
• Delegation : Assigning tasks and responsibilities to team members.

Stakeholder Communication

• Client Communication : Regularly updating clients or stakeholders on event progress.
• Reporting: Providing detailed reports to clients or management after the event.

Qualifications:

• Requires strong organizational, communication, and problem-solving skills, as well as the ability to work under pressure and handle multiple tasks simultaneously.
• 8+ years of experience in event management, preferably in the technology industry or related fields, with a proven track record of successfully managing trade shows and corporate events.
• 4-6 years of management/leadership experience.
• Strong project management skills, capable of leading multiple events simultaneously from conception to completion.
• Excellent written and verbal communication skills, with the ability to create targeted content and interact effectively with diverse groups.
• Bachelor's degree in business administration, Communications, Event Management, or a related field.

COMPETENCIES (as demonstrated through experience, training, and/or testing) :

1. Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Security Officers.
2. Must successfully complete classroom and continuous on the job training as mandated by account and company management.
3. Knowledge of security operations and procedures.
4. Capable of learning a variety of security and safety devices and controls.
5. Basic computer skills are required.
6. Excellent customer service skills.
7. Ability to track and maintain schedule assignments.
8. Ability to maintain professional composure when dealing with unusual circumstances.
9. Ability to act effectively without immediate supervision in making judgments regarding event policy and procedures in the absence of supervision, and to follow up on actions taken.
10. Ability to be a highly effective within a team dynamic and independently.
11. Ability to write routine correspondence, including logs and reports.
12. Ability to interact effectively at various social levels and across diverse cultures.
13. Ability to take initiative and achieve results.
14. Ability to adapt to changes in the external environment and organization.
15. Ability to operate a vehicle safely for travel in the performance of duties.

If you are a passionate event coordinator with a knack for strategic planning and a flair for executing engaging and memorable events, we invite you to join our team.

If this is a fit for you, please click apply today!

Company Website:

Securitas is committed to diversity, equity, inclusion and belonging in the workplace.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.