Business Systems and Applications Manager
Type: Full-time
ABOUT US
Urban Remedy is a plant-based organic food company that embodies the belief that Food is Healing. We were founded by Neka Pasquale, a licensed Acupuncturist who saw first-hand the healing power of food with her patients. Utilizing the ancient principles of Chinese & Ayurvedic medicine combined with the latest innovations in functional medicine Urban Remedy was born. Grounded in the power of clean eating we are certified organic and non-GMO with the goal of creating the cleanest and most delicious offerings to empower people to be their best selves. Our recipes utilize ingredients that are naturally anti-inflammatory and low glycemic without preservatives, fillers, refined flours, sugars, gluten or dairy. You can feel proud of our offerings knowing we pride ourselves in transparency, authenticity, and providing a valuable service to the community.
ABOUT THE POSITION
The Business Systems & Applications Manager will play an integral role in supporting and developing applications to meet the growing business needs of the organization. This role will be responsible for collaborating with various departments to identify, develop and deliver solutions that drive significant efficiencies and improvements across the business utilizing various application platforms. The Business Systems & Applications Manager will provide manufacturing and finance subject matter expertise pertaining to IFS ERP software and select 3rd party solutions.
The ideal candidate will have a bachelor’s degree or equivalent work experience, an interest in fresh food manufacturing, experience supporting and developing ERP/financial systems, a desire to develop and deliver tools & insight through business processes/systems, and passion for Urban Remedy’s mission and long-term success.
ABOUT YOU
Excellent understanding of accounting business processes
Extensive in-depth knowledge of IFS enterprise applications
Understanding of the technical architecture of the business applications and platforms
Strong problem-solving, teamwork, analytical skills and continuous improvement mindset
Ability to effectively manage time and meet all specified deadlines
Excellent communication and interpersonal skills, and the ability to work well independently and in a team environment
Organized, detail-oriented and able to juggle multiple tasks and responsibilities gracefully under pressure
Seven (7) or more years of applicable experience supporting and developing ERP/Financial systems
Core strength in three or more ERP functional modules such as Accounting, Materials Management, Production Planning, and Sales and Distribution
Technically fluent in relational databases, including Oracle, MSSQL or similar large-scale relational databases and Visual Basic.Net
Five (5) years of application management experience in a medium to large environment with increasing levels of responsibility and complexity of projects and applications
MAJOR RESPONSIBILITIES
Systems Support
Systems Strategy Develop and maintain a long-term systems strategy in partnership with key business stakeholders
ERP Understand ERP and B2B systems thoroughly, become subject matter expert and primary owner of the IFS ERP system.
Business Systems Support and Development Maintain a variety of tools that support business functions and partner with functional area experts to innovate them and address changing business situations.
Assist in migration of tables into a data warehouse
Ability to extract key transaction fields and relate them to key data items to execute data analysis at the levels of granularity needed – daily, fiscal, and calendar relationships using SQL queries
Execute IFS jobs and processes to create import data and create distribution orders, customer sales order and invoices
Create reports and queries to support business success
Training and Support Conduct and/or coordinate new user set-up, training for new and existing team members as needed on ERP system
Cross functional support/communication with Planning, Production, Procurement, 3PL, Customer Service, Business Development, Data Analysis and Reporting
Account Management
Work with 3rd-party developer to support Woo Commerce (Revel) platform and Point-of-Sale integrations
Work with Back Office, Shelf Engine and other third-party suppliers as needed to resolve any data receipt issues.
Be the primary interface with the IFS account team.
General Responsibilities
Provide expertise to identify and translate business requirements into software design
Plan, lead, and prioritize work relating to software design and development for new and existing initiatives
Provide support and troubleshooting of core business applications
Collaborate with SMEs and technical teams to sequence work, develop implementation/development plans, and produce work effort estimates
Interface and coordinate tasks with internal and external technical resources
Respond to critical production issues and provide solutions to maintain business continuity
Drive problem investigation and resolution as required
Establish and maintain business system controls, policies and procedures
Foster a strong and positive work environment that encourages creativity, while maintaining high caliber productivity
Function as a stakeholder on projects, participate in management decisions, and issue resolution. Stay informed on ERP technology trends and uses in the manufacturing industry
Work closely with the operations team to improve supply chain systems and tools
Work with functional area experts to develop tools and systems that improve visibility of inventory stock position relative to sales forecast, production plan, and actual demand enabling effective use of resources
Participate as a key member of ERP team, minimizing use of external tools and recommending centralized/systemized solutions
Recommend data governance strategy and proactively resolve issues creating data integrity issues, assume additional responsibilities as assigned
Salary & Benefits
Urban Remedy offers competitive salary and benefits including medical, dental, vision and life insurance.
Salary range is 130,000 - $150,000.
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