An active member of the interdisciplinary healthcare team the Case Manager facilitates internal and external delivery of healthcare services. The Case Manager integrates the roles of Utilization Management, Case Management and Discharge Planning. The Case Manager is responsible for care coordination and development of the discharge plan through collaboration with the healthcare team and internal/external resources. The job objective is to promote a collaborative interdisciplinary care delivery model to achieve optimal clinical and financial outcomes with adherence to regulations and compliance.
Minimum Education
Associate’s degree x Required
Bachelor’s degree x Preferred
Required Skills- Ability to understand, communicate, and react effectively to patient and family needs
- Critical thinking
- Work well independently while keeping calm and maintaining customer focus
- Must be able to work collaboratively with internal and external resources for optimal discharge planning
Required Licenses
Registered Nurse
- Current/active North Carolina or compact RN license
- BLS optional
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