DescriptionAt Total Recovery Physical Therapy P.C. in Little Falls, NJ, we are dedicated to providing exceptional patient care and fostering a supportive environment for our team. As a Patient Care Coordinator, you will play a vital role in ensuring that our patients receive the highest quality of care and support throughout their recovery journey. Your compassion and organizational skills will be key in coordinating appointments, assisting with paperwork, and creating a warm and welcoming atmosphere for our patients. Join our team and be part of a rewarding experience where you can make a difference in people's lives every day. With a competitive hourly salary of $17 - $21, you will have the opportunity to grow professionally while contributing to our mission of helping our patients achieve their goals.Responsibilities•Coordinate patient appointments, including scheduling, rescheduling, and cancellations.•Ensure accurate and timely documentation of patient information in electronic health records.•Communicate effectively with patients regarding their treatment plans and progress updates.•Collaborate with healthcare providers and insurance companies to verify coverage and obtain authorizations.•Assist in maintaining a clean and organized office environment to provide a welcoming patient experience.Qualifications•Detail-oriented and highly organized, with the ability to handle multiple tasks and priorities in a fast-paced environment.•Exceptional customer service skills; warm, personable, and approachable demeanor when interacting with patients.•Strong work ethic and a "yes" mentality, consistently going above and beyond the company standard to meet the needs of patients and the team.•Motivated, driven, and adaptable, with a genuine passion for helping people and supporting their wellness journey.•Quick learner and humble attitude, open to receiving feedback and continuously improving.•Reliable and punctual, ensuring consistency in patient care and clinic operations.•Positive and team-oriented, creating a fun, supportive, and encouraging environment for both patients and coworkers.