See Optical Imaging Specialist, OPTIMGCLK, Pay Grade 507, 605 - Patient Accounting
Education:
High School or GED
Experience:
6 months related clerical experience preferred.
Skills:
•Skill in using computers
•Ability to multi-task and remain organized
Physical Requirements:
Ability to sit, stand, walk, lift light materials and pay close attention to detail
Working Conditions:
Normal office environment
Principles Duties and Responsibilities:
•Via Hospital Information System (Epic) worker's compensation and medical records work queues retrieves, prints, saves to file, distributes and mails as necessary all required medical record information in support of Patient Financial Services (PFS) Department including but not limited to claims, appeals, denials, insurance follow-up, explanation of benefits (EOB's), self-pay collection agencies etc.
•Scans and indexes all required documents to Hospital document imaging system (OnBase), including but not limited to bank lockbox, insurance/patient related correspondence (Part A & B), refund checks, legal letters/documents and payment/Part B transfers etc.
•Pick-up, sort and distribute external and inter-departmental Patient Financial Services (PFS) mail daily/weekly.
•Prepares and prints mailing labels. Processes and places postage on outbound departmental mail.
•Runs daily Epic report to generate and mail associated/designated hospital outpatient & GBMC Health Partners "No Surprises Act" letters / estimates.
•Maintains appropriate supplies and troubleshoots/facilitates office equipment maintenance i.e., medical records printer, postage metering, etc.
•Assists in orienting/training other Patient Financial Services or new employees to job functions/responsibilities
•Performs other miscellaneous billing office support duties as assigned
All roles must demonstrate GBMC Values:
Respect
I will treat everyone with courtesy. I will foster a healing environment.
•Treats others with fairness, kindness, and respect for personal dignity and privacy
•Listens and responds appropriately to others' needs, feelings, and capabilities
Excellence
I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
•Meets and/or exceeds customer expectations
•Actively pursues learning and self-development
•Pays attention to detail; follows through
Accountability
I will be professional in the way I act, look and speak. I will take ownership to solve problems.
•Sets a positive, professional example for others
•Takes ownership of problems and does what is needed to solve them
•Appropriately plans and utilizes required resources for various job duties
•Reports to work regularly and on time
Teamwork
I will be engaged and collaborative. I will keep people informed.
•Works cooperatively and collaboratively with others for the success of the team
•Addresses and resolves conflict in a positive way
•Seeks out the ideas of others to reach the best solutions
•Acknowledges and celebrates the contribution of others
Ethical Behavior
I will always act with honesty and integrity. I will protect the patient.
•Demonstrates honesty, integrity and good judgment
•Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers
Results
I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
•Embraces change and improvement in the work environment
•Continuously seeks to improve the quality of products/services
•Displays flexibility in dealing with new situations or obstacles
•Achieves results on time by focusing on priorities and manages time efficiently
Pay Range
$16.28 - $21.57
Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.
COVID-19 Vaccination
All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.
Equal Employment Opportunity
GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.