IDR is excited to announce an opportunity for a dynamic Patient Services Representative II to join our esteemed client's team in San Mateo . This role is perfect for individuals passionate about healthcare and patient services, particularly in the areas of insurance and billing. If you are bilingual, adept at using Epic, and are seeking an opportunity to grow within a large, team-oriented organization, we encourage you to apply today!
Position Overview/Responsibilities for the Patient Services Representative II:
- Serve as a primary point of contact for patients, handling inquiries and providing exceptional customer service
- Understand and adhere to policies and procedures related to medical patient services, insurance, and billing
- Utilize Epic for data processing and recordkeeping
- Perform basic business arithmetic as required
Required Skills for Patient Services Representative II:
- Proficiency in Epic
- Bilingual in Spanish and English
- Familiarity with medical terminology
- Experience with standard office practices and procedures, including filing and reception
- Basic understanding of business data processing principles
- Knowledge of basic recordkeeping principles and practices
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row