Job Summary : We are looking for an experienced Parts Advisor to help support our team and provide customers with exceptional experiences on our front counter. The ideal candidate will flourish in a fast-paced and professional workplace and be a "people-person" with a friendly personality. They will build relationships with our wholesale (business) partners and provide accurate parts ordering and inventory management.
Benefits

• Competitive Compensation Package
• Up to $22 per hour DOE + Profitability Bonus
• Medical, Dental, Vision and Life Insurance
• IRA Assistance Plan
• Paid Time Off
• Paid Training
• Opportunities for Growth
• Employee Discounts on Vehicle Purchase, Parts, Service and More!

Responsibilities

• Provide high level of customer service to internal and external customers
• Answer phone calls, emails and drive-ins to address any customer concern with the highest level of response and attention
• Assist in all duties pertaining to Inventory control and maintenance
• Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service
• Accurately record parts transactions and data into Dealer Management System
• Communicate estimated parts ship and arrival time, including regular updates
• Follow up with customer on parts order and ensure complete satisfaction with the order
• Perform other related duties as assigned
• Help maintain overall cleanliness of the Parts Department
• Effectively handle multiple priorities, organize workload, and meet deadlines

Qualifications

• Excellent oral and written communication skills as well as the ability to follow instructions required
• Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles
• Understanding of basic automotive techniques related to repair and servicing of automobiles
• Experience in automotive equipment and servicing methods
• Ability to lift 50lbs
• Team oriented, flexible, and focused on maintaining a high level of customer service
• Valid driver's license and good driving record
• Excellent oral and written communication skills as well as the ability to follow instructions required.
• Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public
• ASE Certification a plus
• Degree or certificate from a university program in automotive fields a plus
• PartsEye/Kia/Tekion experience a plus

About Us: Campbell Auto Group is a third-generation company, family-owned and operated with beginnings that go back to 1974. We are Community-driven and have had the privilege of partnering with over 2 dozen non-profits. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.