Req Id:421284
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.
We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
On the Consumer and Small business team you’ll work across a portfolio of brands and solutions. From Bell’s best networks for the home, the office and on the go to the member benefits at Virgin Plus to the cheap and cheerful plans at Lucky Mobile we meet the connectivity needs of all customer segments in Canada.
And it’s not just the options we provide, it’s how we provide them. On this team you’ll be a part of a focus to continuously improve the customer experience, making it more seamless, intuitive and responsive.
Summary The Vice President of Wireless Marketing will spearhead strategic marketing initiatives for Bell’s mobility brands. This pivotal role focuses on developing and executing innovative marketing strategies that prioritize the customer experience, elevate brand positioning, and drive growth across wireless and consumer segments. The ideal candidate possesses a collaborative spirit, is highly organized, and excels in relationship management, demonstrated by a strong ability to work cross-functionally.
This is a fantastic opportunity to lead marketing for iconic wireless brands during a transformative period in the telecommunications industry. With advancements in generative AI and mobile technology, there is immense potential to innovate and monetize new offerings. Join us in redefining how Canadians connect and communicate, while fostering a culture rooted in honesty, integrity, and the development of talent.
Key Responsibilities Strategic Marketing Leadership:
• Develop and execute comprehensive marketing strategies focused on wireless consumer and small business segments, aligning with overall organizational goals.
• Design strategic marketing plans that consider new product feature releases, ensuring that campaigns resonate with target demographics.
Collaborative Execution:
• Foster strong partnerships across sales, pricing, operations, and digital teams to ensure alignment in marketing initiatives and product launches.
• Encourage a collaborative culture that recognizes the contributions of team members and stakeholders.
Customer-Centric Focus:
• Utilize customer insights to guide marketing decisions, emphasizing Net Promoter Score (NPS) improvements and customer satisfaction.
• Simplify the customer experience through innovative digital transactions, inspired by industry leaders.
Data-Driven Decision Making:
• Analyze market trends, customer behavior, and competitive dynamics to identify growth opportunities and inform strategic plans.
• Set and track performance metrics to assess progress against revenue and market performance targets, ensuring marketing initiatives are effective and aligned with business objectives.
Creative and Strategic Positioning:
• Develop strategic marketing positioning tailored to the distinct needs of various consumer segments.
• Enhance brand awareness and representation through multi-brand marketing strategies, optimizing the 4Ps (Product, Price, Place, Promotion).
Future-Focused Planning:
• Create and manage comprehensive marketing plans extending 3, 6, 9, and 12 months ahead, ensuring consistent program execution and revenue tracking.
• Experiment with various permutations to improve key performance indicators, including Average Revenue Per User (ARPU), while optimizing the cost structure.
Innovation and Leadership:
• Champion a culture of innovation and continuous improvement, leveraging emerging technologies and market trends to drive creative marketing solutions.
• Provide visionary leadership to a diverse team, fostering an environment that emphasizes integrity, collaboration, and professional development.
Critical Qualifications Proven track record of developing and executing successful marketing strategies in high-growth environments, preferably within the telecommunications or similar sectors.
Strong collaborative, organizational, and relationship-building skills.
Exceptional data analysis and strategic thinking capabilities, with a keen understanding of customer-centric marketing.
Experience leading diverse teams and driving performance in campaigns, focusing on digital marketing and brand strategy.
Preferred Qualifications Bachelor's degree in Business, Marketing, or a related field; MBA strongly preferred.
10+ years of progressive marketing experience, particularly in wireless or consumer marketing.
Bilingual proficiency in English and French is an asset.
Passion for innovation and foresight for marketing trends, particularly in mobile and digital channels.
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Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Mississauga || Canada : Ontario : Toronto || Canada : Quebec : Dorval || Canada : Quebec : Verdun
Work Arrangement: Hybrid
Application Deadline: 11/30/2024
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you’ll feel valued, respected and supported as you grow and reach your full potential.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy ( see Phenom for details ) to learn more about how we collect, use, and disclose your personal information.
Created: Canada, ON, Toronto
Bell, one of Canada's Top 100 Employers .
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