About Us:

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit

Senior Infrastructure Project Manager with EUC and Networking skills

Boise, Idaho( Onsite)

The Site Manager US works as an IT quality manager for the construction and office sites in higher region The job holder is responsible for planning coordination and tracking the delivery for all necessary IT equipment and fulfilment of services for a site The role is responsible for managing the IT service delivery on site in time and quality needed in the build of the IT setup as well as during the operations

The role is part of Infrastructure

Top 5 main responsibilities

Planning forecasting and coordination of site setup infrastructure changes moves and decommissioning

Managing the quality of IT services provided for sites

Manage the relationship and ensure communication between the site responsible from business and the Corporate IT

Supporting continues improvement of the service delivery and operational support for construction sites

Additional responsibilities

Gather requirements on the IT technical setup of the site

Support IT Business Partner in consulting businesses with regards to documentation of business requirements for an IT Demand

Part of the global IT Demand Management process ensuring that all requirements of the site are either assigned to the corporate IT delivery via a demand or as service requests

Forecasting and planning of the installation with respect to lead times and resource planning

Implementation of IT services and solutions based on agreed corporate IT standards

Coordination of the installation and tracking of the progress

Manage the overall quality of the setup and coordinate solution of any issues

Regular communication to both the business and the IT delivery units products including external parties

Act as the interface between the site in the region and IT

Manage complaints and escalations from the sites

Keeping informed about the current service delivery quality for the sites based on feedback by the sites or KPI reports by the service delivery

Professional experience education

3years relevant experience as an Account Manager or Project Manager in an international and fast changing change driven environments involving experience in dealing with senior levels

University degree in computer science information technology engineering e g Bachelor or equivalent is required

Experience with standard IT Operations frameworks eg ITIL

Specific skills knowledge eg language skills

Fluent in English language

Fluent in main local language of the region

Very good understanding of Corporate IT Demand Management process and Corporate IT Service Delivery

Problem analysis Resolving Skills

Very good Communication Skills towards business and IT

Experienced in Matrix organizations

Intercultural competencies with strong experience in international collaboration

Willingness to travel required for site support up to an average of 80

Broad knowledge about current IT infrastructure solutions from Network to Cloud to Client and Microsoft M365 required

Proven track record of IT management of larger sites 500users embedded in an enterprise grade company

Competencies

Planning Organization

Results Orientation

Communication Business relationship Management

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, colour, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Safe return to office: In order to comply with LTIMindtree’ s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree’s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree’s applicable processes.