Duties of the Position:

• Manage technical operations independently, applying specialized knowledge to support a key department function.
• Research, compile, and analyze data for administrative projects; produce statistical and narrative reports.
• Review documents for completeness and compliance, assessing information accuracy as needed.
• Explain policies and respond to customer inquiries, interpreting regulations to clarify issues and resolve questions.
• Support and coordinate complex team tasks, providing technical assistance and ensuring project deadlines are met.
• Collaborate with team members to share information, identify issues, and propose solutions.
• Research complex information requests, act as a resource for the public and other agencies on department programs and policies.
• Oversee the work of other staff, assist in hiring, training, and evaluating team members.
• Improve computer database files and design user-friendly reports for easier access to information.

Knowledge of:

• Administrative and organizational analysis methods
• Public administration principles
• Business computer applications, especially for data and statistical analysis
• Financial, statistical, and comparative analysis techniques
• Basic budgeting principles

Skills in:

• Analyzing and solving administrative and operational issues
• Collecting, evaluating, and interpreting data (statistical and narrative)
• Understanding and applying laws, regulations, and policies
• Writing clear and concise reports
• Keeping accurate records and files
• Managing and supervising daily work of others
• Coordinating multiple projects and meeting deadlines
• Exercising independent judgment within guidelines
• Building effective working relationships

Minimum Qualifications:

• Bachelor’s degree in business, public administration, or a related field
• Two years of experience in administration, management, operations, budget, or similar analysis
• Relevant professional experience may substitute for education on a year-for-year basis