Customer Service Associate

job
  • Virginia Panel
Job Summary
Location
Harrisonburg ,VA
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
22 Nov 2024
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Job Description

Customer OrdersPrepares quotes and enters orders for customers ensuring accuracy of data entryInforms customers of available products, quotes prices and credit termsEstimates date of delivery to customer based on knowledge of production and delivery schedules and notifies customer of any anticipated delays.Provides technical support to customers by responding to inquiries and/or obtaining support from an Applications Engineer when needed.Investigates and resolves customer problems related to deliveries, pricing, product reliability, etc., with authority to settle minor complaintsSalesWorks with Regional Sales Managers and outside sales representatives to build and maintain customer relationships and track account activities.ClericalMonitors established credit limits of customers and ascertains credit rating of new and existing customers when needed.Enters new customer data and account information for current customers into databaseEducation/ExperienceHigh school diploma or general education degree (GED and two or more years related experience and/or training.Computer SkillsIn depth knowledge of MS Office Suite Products, order processing and manufacturing softwareEEO StatementVirginia Panel Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.PI0bacb6f5022d-26289-36080444

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