Overview:
The Salvation Army Adult Rehabilitation Center is seeking a Sales Associate to be responsible to perform a wide variety of duties in order to create and sustain a pleasant and hospitable work environment and maintain customer relationships.
Responsibilities:
- Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
- Assist, as required, with store operations.
- Serve all customers in a courteous and efficient manner.
- Handle all donations with care and donors with respect and courtesy.
- Handle merchandise as directed, always maintaining proper categories and colorization.
- Ensure that store is sufficiently stocked and ragged out in accordance with the ARC COMMAND RAG OUT CALENDAR.
- Assist in cleaning and general maintenance of store property.
- Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management.
- Maintain a clean and clutter free work area.
- Be well-versed in and comply with, Guide to Thrift Store & Donation Center Operations
- This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor).
- Other duties as may be assigned by immediate supervisor, Store Supervisor, Assistant Store Supervisor, and/or Administrator.
Processing
- Sort, hang, tag, price and distribute to all departments donations as necessary when the warehouse does not send needed production.
- Clean, sort and price shoes, furniture, domestics, books, records, bric-a-brac, electronics, toys, and jewelry from warehouse and distribute to appropriate department.
Cashier/Sales Floor
- Comply with all cash handling and security standards as relates to cash register operations, daily sales reports and bank deposits.
- Sort, price, stock and rag out merchandise as directed.
- Restock fitting room merchandise back to racks in proper category and color code
- Maintain merchandise displays as directed.
- Answer telephone calls in an efficient, friendly, professional manner
Donations/Maintenance
- Maintain the cleanliness of the sales floor, bathrooms, entry, windows, sidewalks and parking areas daily.
- Accept donations in accordance with standard policies while providing courteous, respectful service to the donor
- Receive and receipt, as per policy, all donated material in a courteous and efficient manner. Maintain cleanliness of all donation facilities.
- Safeguard all donated materials and assigned equipment.
- Ensure a constant flow of donations to the sorting table throughout the day.
- Assist with ragging out the sales floor as assigned.
- Perform lawn and garden work as needed.
Qualifications:
- High school diploma or equivalent.
- Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
- Excellent customer service skills.
- Ability to understand and follow directions.
- Ability to stand for long periods of time.
- Ability to lift 50 pounds.