Reports to - Rentals & Repairs Supervisor
Job Duties:
- Helps customers at the counter with tool orders, estimates, inventory, etc.
- Accurately fulfill orders to be shipped to customers
- Receives incoming repairs and creates proper documentation
- Provides customer with quality customer service demonstrating a sense of urgency
- Supports customer service needs onsite, as well as through phone support and e-mail communication
- Other duties as assigned
Requirements
Qualifications:
- High school diploma or equivalent
- Prior warehouse, distribution, pallet jack experience preferred
- Must be reliable
- Ability to prioritize work and perform multiple tasks
- Experience in handling difficult customer service situations
- Proficiency in using Microsoft Office Suite
- Physical dexterity for use of tools and ability to lift up to 75 lbs.
- Analytical ability including basic math skills