Retail Customer Service Representative

job
  • AlphaGraphics Bountiful
Job Summary
Location
Bountiful ,UT 84010
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
02 Dec 2024
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Job Description

Customer Service RepresentativennWe are looking for anambitious and experienced customer service representative to work full time at our center.If you thrive in a fast paced environment where every day brings a new challenge, AlphaGraphics of Bountiful could be the fit for you! We are a locally owned printing, marketing, and visual communications company and weare looking for an enthusiastic team player to join our team.nnResponsibilities:nnAssist with the development and maintenance of client relationshipsnBe knowledgeable of all products and services offerednHave a full understanding of pricing and be able to create and follow up on printing, signage, and marketing materialsestimatesnCommunicate with production team and customers on a regular basisnReview customerfiles to ensure production quality and accuracynBe highly responsive to customer inquiriesnUnderstand and consult with customerson internet and print marketing solutionsnStrategize with customersby listening, interpreting their needs, and advising on solutionsnCommunicate courteously with customersthough email, over the phone, and in personnAssist customerswith the resolution of any problems that may arisenUnderstand and operate majority of equipment used in the centern nnQualificationsnnExcellent written and verbal communication skillsnAbility to problem solve and be solutions orientednHighly detailed with strong organizational and time management skillsnUnderstanding of basic computer softwarenThe ability to learn new software quicklynProfessional customer service demeanornHighly responsive to customer needsnAbility to create and maintain customer relationshipsnAbility to coordinate multiple schedulesn2-3 years facing customer service experience requirednHigh School diploma or GED required, college education in Marketing, Communications or Business preferrednnHigh Value Retail ClientsnnResponsibilities:n* Retail Customer ServicennQualifications:n* Must Have Retail Customer Service Experience!

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