Category
Hotel
Description
Join the Bellevue Club and Hotel team. As the premier athletic and social club on Seattle's Eastside, the Bellevue Club is a gathering place for the Northwest's most celebrated and visionary citizens. Dedicated to the well-being of its members, the property merges 250,000 square feet of world-class fitness facilities and four innovative dining spaces with unique recreational, social, and business areas. Members enjoy yoga classes, tennis matches, lunches with family, wine dinners and more. The property is also home to the Bellevue Club Hotel, a luxury 66-room boutique hotel, and a full-service spa with cutting-edge wellness offerings.
We are seeking a full time, Front Desk Supervisor. At The Bellevue Club Hotel, our Front Desk Team goes beyond just assisting our guests and Members during arrival and departure. Instead, we want to exceed expectations and provide a level of service that aligns with the luxury service our guests are accustomed to. As one of the first points of contact at The Bellevue Club Hotel, a warm welcome and an ability to put guests' mind at ease is crucial. Often being one of the last Team Members that a guest encounters, you will also need to make their final interaction on property memorable.
This is a full-time position, 40 hours per week, AM & PM shifts. Weekend availability needed.
We Offer:

• Pay range: $27-$27 per hour
• Free Medical/Dental/Vision benefits after 60 days of employment
• 401(k) plan with a generous employer match
• Free access to Club facilities and amenities
• Complementary group fitness classes
• Discounts at Club restaurants, Spa services and products
• Opportunities for advancement in other roles within the Bellevue Club
• Employee Recognition
• Training and Development
• A luxurious, recently remodeled hotel and cutting-edge fitness facility
• A unique, thriving, fun and busy environment
• Free parking and other great perks!

The Front Desk Supervisor:

• Supervises, evaluates and trains Front Desk-Reservations employees.
• Assigns duties and drafts schedules to effectively operate and staff these areas.
• Will work scheduled shifts, and work as a fill-in for any employee in any of the departments for which the position oversees.
• Responsible for Check-in and check-out services to guests of the Bellevue Club Hotel and completes reservations for Hotel accommodations.
• Excels in multi-tasking within several hospitality platforms including OPERA Cloud, Outlook, Medallia and Google Docs/Sheets.
• Handles cash and check payments and processes credit card information as required.
• Involved in training of new Front Desk Agents and Concierges.
• Supports management with various tasks including reporting, and administrative duties.
• Will serve as property Manager on Duty in absence of Senior Leadership.
• Answers the Bellevue Club Hotel front office and reservation telephones. Provides information to prospective guests regarding room rates, room availability, corporate accounts, and services offered by the Bellevue Club Hotel.
• Completes room reservations using Hotel computer/software system. Inputs and/or updates reservation information in the computer and properly codes all reservations.
• Responsible for daily pre-shift meetings with Rooms division Teams.

The Idea Candidate Has:

• Prior hotel front desk experience strongly preferred.
• High school diploma or general education degree (GED); one-year certificate from college or technical school preferred.
• Six months to one year of experience and/or training in hospitality field required.
• Excellent customer service and organization skills required.
• Strong attention to detail required.

How to Apply:
If you are looking for a fun, professional yet casual atmosphere and a great work environment, apply today at:
*This organization Participates in E-Verify/Esta Organizacion Participa en E-Verify.
*Bellevue Club | Hotel is an Equal Opportunity Employer.
Position Requirements
Full-Time/Part-Time
Full-Time
Shift
Various Shifts
Tags
Hotel, Front Desk, Customer Service, Supervisor
Number of Openings
1
Exempt/Non-Exempt
Non-Exempt
Req Number
HOT-24-00038
Open Date
11/12/2024
About the Organization
As the premier social and athletic club on Seattle's Eastside, the 260,000-square-foot Bellevue Club offers many rewarding positions within the athletic, fitness, wellness and recreation divisions. Our luxury boutique hotel offers numerous opportunities within the hospitality industry. And, with three in-house restaurants, a full-service banquet facility and a spa, there are dozens of hospitality career options. From business accounting to facility maintenance, you will find the Bellevue Club to be a supportive and positive environment for professional growth and development. We are looking for self-motivated, service-oriented individuals with excellent communication skills and a desire to work with a winning team.
The Bellevue Club (BC) offers exceptional perks and benefits to team members including the following:
•Medical, Dental, Vision - BC pays 100% of premiums for full-time employees working 30+ hours per week.
•401(k) - BC matches 50% up to 6% for eligible employees
•Facility Usage - All BC employees may use many of the Athletic Facilities after 30 days of employment (some restrictions apply).
•Food and Beverage, Eclipse and Spa Discounts - BC employees receive a 50% discount at Splash restaurant and The Market, 30% discount at the boutique Eclipse and a 40% discount on Spa services for full-time employees.
•Paid Time Off - Available for both full-time and part-time employees, Extended Illness hours accrued for full-time employees, Paid Holidays, Jury Duty and Bereavement.
•Excellent Work/Life Balance - BC encourages a healthy work/life balance by integrating a fun culture, safe environment and adjustable work schedules whenever possible.
•Employee Appreciation and Growth - BC offers many opportunities for growth and advancement including continuing education, referral bonus programs and more!
EOE Statement
The Bellevue Club | Hotel is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
This position is currently accepting applications.