Position: Reservations Agent (Call Center Agent )

Location: Knoxville, TN 37932 (Work From office )

Work Mode: Work from Office

Education, Experience and Other Skills

? Experience working in the travel industry or personal experience using travel products is preferred (flights, cars, hotels, cruises, vacation packages)

? One (1) year call center experience

? Customer service experience preferred

? Strong knowledge of Microsoft Word, Excel and MS Office preferred

? Commitment to customer service

? Strong typing skills

? Strong familiarity with the internet incl. ability to navigate seamlessly between multiple applications

? Excellent problem-solving and decision-making skills

? Effective written, verbal, and interpersonal communication skills

? High School Diploma (or equivalent) required

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.