Client Services Representative

job
  • Aurora Ripple Enterprises
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Job Summary
Location
Silver Spring ,MD
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
01 Dec 2024
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Job Description

Aurora Ripple Enterprises is a growing, privately owned Sales and Marketing company in the area, servicing over 5,000 customers nationwide. Currently, we are seeking a collaborative and solution-oriented individual to join our client services team! This is seasonal to a possible full-time position.
If you are a team player and sports enthusiast this is the place for you- we thrive off of competition and the growth of our team members. Ultimately, we are looking for a friendly and driven individual that likes to venture out of their comfort zone and talk with our clients about our many products and services.
Responsibilities:

  • Attracts potential customers by answering product and service questions
  • Handling customer order related questions, inquiries, and complaints
  • Recommends products that will meet customers' needs
  • Prepares product or service reports by collecting and analyzing customer information
  • Contributes to team effort by accomplishing related results as needed
  • Maintaining current knowledge of products offered
  • Perform all other related duties as assigned
Requirements:
  • Positive attitude and excellent communication skills
  • Knowledge of principles and processes for providing excellent customer service.
  • Product knowledge, Quality Focus, Problem Solving, Resolving Conflict, Multi-tasking
  • High school diploma or equivalent
  • Support company values and standards of integrity
  • Excellent verbal and interpersonal skills with a high degree of professionalism
  • Must be able to function as part of a team as well as independently
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