Customer Representative

job
  • Hub Group
Sorry the Job you are looking for is no Longer available

Job Summary
Location
Toledo ,OH
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
02 Dec 2024
Share
Job Description
Major Responsibilities
JOB DESCRIPTION
  • Act as a liaison between the manufacturer/supplier, trucking carrier and receiver
  • Follow all standard operating procedures (SOP) requirements to ensure customers are well served and all company and customer requirements and company compliance standards are met
  • Locate carriers for loads. Communicate with carrier by pickup, enroute, and at delivery.
  • Persuade all carriers to use load tracking devices and applications
  • Build, maintain, and leverage relationships with key carriers on all accounts to minimize the use of load boards 6. Accurately enter and maintain up-to-date information on a continuous basis in the transportation management system (TMS)
  • Ensure that all the proper documents are completed and received before a carrier is used for the first time
  • Persuade all carriers to use load tracking devices and applications
  • Work quickly to resolve problems that may develop on a load
  • Negotiate rates with carriers within the parameters provided by the Logistics Manager
  • Accountable for growth on key accounts
  • Work closely with the Logistics Manager, Senior Carrier Sales Representative, and the sales team to gain more business
  • Assist co-workers with workflow spikes within the department
  • Take calls during the evening and weekends as needed
  • Work weekends and holidays as needed
  • Handle aspects of the team members business in their absence as directed by the supervisor
  • Ensure that all necessary paperwork is submitted to the Accounting department after each load is delivered 18. Communicate daily with the Senior Carrier Sales Representative.
Qualifications
  • Proven ability to meet and/or exceed margin goals as defined and assigned by the company
  • Proven ability to move an average of 25+ loads per week and achieve profit goals
  • Computer Literacy-ability to use computers and required software effectively and efficiently in the working environment.
  • Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals
  • Able to communicate frequently and effectively by phone and simultaneously handle multiple phone lines
  • Must be available to take calls during the evening and weekends and work Saturdays as needed
  • Minimum High School Diploma or GED required; Bachelor degree preferresd.
  • Successful performance in Carrier Sales Support role.
  • Successful completion of CTB certification.
Other Smiliar Jobs
 
CDL Truck Driver - Home Daily - Average Up to $73,037/Year + Benefits
  • Milwaukee, WI
  • 6 Days ago
CDL-A Truck Driver - Home Time Options - Average $90k/Year
  • Basehor, KS
  • 1 Days ago
CDL-A Truck Driver - Home Time Options - Average $90k/Year
  • Shawnee Mission, KS
  • 1 Days ago
CDL-A Truck Driver - Home Time Options - Average $90k/Year
  • Bonner Springs, KS
  • 1 Days ago
CDL-A Truck Driver - Home Time Options - Average $90k/Year
  • Kansas City, KS
  • 1 Days ago
CDL-A Truck Driver - Home Time Options - Average $90k/Year
  • Lansing, KS
  • 1 Days ago
CDL-A Truck Driver - Home Time Options - Average $90k/Year
  • Leavenworth, KS
  • 1 Days ago
CDL-A Truck Driver - Home Time Options - Average $90k/Year
  • Belleville, IL
  • 1 Days ago
CDL-A Truck Driver - Home Time Options - Average $90k/Year
  • Kansas City, MO
  • 1 Days ago
Driver Manager(Su-Thur;9am-7pm)
  • , MO
  • 3 Days ago
Senior Litigation Support Manager
  • Oak Brook, IL
  • 3 Days ago
Team Lead, Material Operators
  • Bloomington, CA
  • 1 Days ago
Material Operator - Equipment
  • Taylor, PA
  • 1 Days ago