Customer Service Lead - Part-Time

job
  • Burlington
Job Summary
Location
Kirkwood ,MO
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
03 Dec 2024
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Job Description

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!nnOverview:nnAs the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You’ll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You’ll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You’ll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.nnKey Responsibilities:nnModel company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.nnDrive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.nnMaintain a neat and orderly front end area, troubleshooting issues with registers and transactions.nnCoordinate meal and break periods and monitor schedule adherence.nnRequirements:nnCandidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.nnCome join our team. You’re going to like it here!nnYou will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.nnOur store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.nnBase Pay: $14.50 per hour - $14.50 per hournnLocation 00823 - KirkwoodnPosting Number P1-1076437-1nAddress 1225 S. Kirkwood RoadnZip Code 63122nPosition Type Regular Part-TimenCareer Site Category Store AssociatenPosition Category Retail StorenBase Pay $14.50 - $14.50 per hour

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