Groot has an immediate opening for a Bilingual Customer Service Rep.nnOur Customer Service Rep will work directly with the Customer Service Supervisor to field calls from customers and work to resolve problems they raise concerning service or billing. We seek individuals with a leadership mentality and desire to grow with promotional opportunities in this role.nnGroot offers:nnCompetitive Compensation.nnBenefits Plans – Flexible Spending Accounts and Health Savings Account options.nnGenerous matching 401(K) and Paid Time Off.nnSchedule: 8:00am-5:00pm.nnMonday-Friday with 1-2 required Saturdays per month.nnBenefits: We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401(K), and more.nnDuties and Responsibilities:nnTalks with customers by phone or in person and receives orders for installation, turn on, discontinuance, or change in service.nnEffectively communicates issues, needs and opportunities with customer service employees and other managers & solicits sale of new or additional services.nnWorks in conjunction with other departments to resolve customer disputes.nnFills out contract forms, determines charges for service requested, collects deposits, prepares change of address records, and issues discontinuance orders.nnTake payments, bank deposits, key word orders, keys production paperwork and general office duties.nnDelivers services to customers in a manner that promotes goodwill.nnRequirements:nnExperience with Microsoft Word, Excel and E-Mail.nnProficient in 10-key, keyboarding, and typing skills a must.nnExcellent verbal communications skills.nnWaste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.