Representative, Transportation Services
Department: Transportation
Employment Type: Seasonal - Full Time
Location: McKinley Transportation and Logistics
Description
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.
Having a person to help plan the added fun or help with questions or concerns is like having a personal travel agent at your disposal. Our team is there to greet you upon your arrival, help you solve any problems that might come up along the way, help you decide which once in a lifetime excursion you have to take, be your local expert on what there is to do and see. Our Guest Service Representatives make this all happen. Be part of the team that shares their backyard with guests, helping them create memories that will last a lifetime.
Responsibilities

• Provides information and customer service to hotel guests in relations to local activities and transportation.
• Coordinates arrivals and departures of drivers at the hotel properties.

Requirements

• Prior customer service experience.
• Must pass a pre-employment background check.
• Minimum age of 18 years required to reside in company housing, where available.
• Participates in HAP's sustainability program, aka "Sustain Alaska & the Yukon", and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
• Participate in HAP's safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
• Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
• Dedicated commitment to a diverse, equitable and inclusive work environment.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

Knowledge, Skills & Abilities:

• Ability to lift up to 50lbs.
• Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for minimum of 9 hours per day.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program.
• Experience - Of a lifetime!
• Rewards & Incentives.
• Community Service.
• Employee Activities.
• Professional Growth.

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.