Medical Customer Service - Paid Training

job
  • Biolife Plasma Services
Job Summary
Location
Independence ,MO 64053
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
03 Dec 2024
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Job Description

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.nnJob DescriptionnnPlease take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.nnAbout the role:nnEvery day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.nnHow you will contribute:nn· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.nn· You will screen new and repeat donors and take and record donor vital signs and finger stick results.nn· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.nn· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.nn· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.nnWhat you bring to Takeda:nn· High school diploma or equivalentnn· Ability to walk and/or stand for the entire work shiftnn· Will work evenings, weekends, and holidaysnn· Ability to lean, bend, stoop, crouch, and reach above shoulders and below kneesnn· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.nn· Fine motor coordination, depth perception, and ability to hear equipment from a distancenn· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wearnn· 1 or more years minimum experience working in a customer or patient facing role is helpfulnnWhat Takeda can offer you:nnEvery day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.nnMore about us:nnAt Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.nnCertified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.nnBioLife Compensation and Benefits SummarynnWe understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.nnFor Location:nnUSA - MO - IndependencennU.S. Starting Hourly Wage:nn$16.00nnThe starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.nnU.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.nnEEO StatementnnTakeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.nnLocationsnnUSA - MO - IndependencennWorker TypennEmployeennWorker Sub-TypennRegularnnTime TypennPart timennJob ExemptnnNo

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