Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.
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Your Role
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You will provide technical expertise to support the store during store hours with various maintenance needs, such as repairs and general upkeep of most of the systems associated with the Neiman Marcus retail store. You will aid in maintaining and troubleshooting all critical building equipment and conduct preventative maintenance work. This includes but is not limited to electrical work, plumbing, HVAC, dock doors, lighting (lamps and ballasts), generators, flush valves, and facets.
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In addition, you will develop and maintain partner relationships with your internal and external customers while responding to both critical and routine support requests. You will be an advocate in supporting NMG's Way of Working, which is a framework across all teams to work smarter, be present, and integrate work and life in a way that empowers you and others.
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What You’ll Do
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n- You will be responsible for weekly preventive maintenance on all building equipment and building envelop, to include daily/weekly and monthly logging of safety inspections
n- You will complete and/or oversee inspections that must occur on facility equipment such as vertical transportation, boilers, generators, and HVAC
n- You will be responsible for ordering maintenance supplies and assisting Regional Manager in managing the maintenance expense accounts
n- You will assist the Regional Manager with execution of capital planning projects.
n- You will maintain and/or coordinate all building energy management systems to include lighting through the Trane Ensemble Software.
n- You will oversee store systems that may need support would include, but not limited to Point of Sale (POS) and Telephone systems
n- You may need to support the kitchen team by maintaining kitchen equipment
n- You must be able to respond to after-hours and emergency calls. Overtime may be required
n- You must be able to work with limited time off to support the store in its busiest season between Black Friday (the day after Thanksgiving) and mid-January
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What You Bring
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n- Two to Five years’ experience or four years apprenticeship or equivalent experience in the Mechanical or Electrical field
n- Must have a background in building maintenance, electrical, and HVAC
n- Demonstrated ability to multitask and self-prioritize work assignments
n- Able to work with others as well as independently and be a self-starter
n- Ability to lift up to 50 pounds with regular bending, lifting, and reaching both below the waist and above the head and able to climb ladders
n- Ability to communicate effectively, (written and verbally) with peers, management, contractors, and vendors
n- Understanding and knowledge of SDS (Safety Data Sheets) information
n- Must be highly self-motivated and customer-centric
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