IntroductionnnBarnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.nnOverviewnnBarnes & Noble College is seeking a savvy, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Supervisor in our Textbook department. In Textbooks you will provide assistance to the management team, have oversight for team members within the department or store in the absence of upper management, while greeting and assisting customers with locating course materials for rental or purchase.nnResponsibilitiesnnA Supervisor in Textbooks will support the management team, serve as a resource for all departments, a model for customer service, and a driver for sales. As a Supervisor in the Textbook department you will spend the majority of your time on the sales floor making sure we have the right course material, in the right quantity, at the right time while modeling Wow customer service. You may work directly with campus partners, students, and faculty to increase adoptions, rentals, and promote digital sales while successfully executing our textbook timeline each term.nnExpectations:nnSpend the majority of your time on the sales floor as a mentor and model of exceptional customer service.nnAbility to use department specific technology to answer questions about course material, recommend products and/or services, and locate or obtain materials based on course descriptions or customer needs.nnMaintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.nnMaintain an appealing sales floor—tag, shelf, arrange, clean, and organize product or space within the store.nnHelp resolve customer issues and complaints and escalating to manager, when necessary.nnAssist with processing sales transactions.nnPart-time positions require availability to work on a weekly basis year round. Schedules may be set or vary to meet the needs of the store an hours will be less than 30 per week.nnPhysical Demands:nnFrequent movement within the store to access various departments, areas, and/or products.nnAbility to remain in a stationary position for extended periods.nnFrequent lifting.nnOccasional reaching, stooping, kneeling, crouching, and climbing ladders.nnNew York Pay Transparency Information (Only applicable in New York State stores):nnPay: Part-time Supervisor- Texbooks pay range $17.00/hour.nnBenefits available include:nnGet paid sooner! Daily Pay earned wage access is available to all store employees.nnEmployee DiscountnnPaid sick time (accrued based on time worked)nnEligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)nnCommuter BenefitsnnEligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period.nnCOVID-19 Considerations:nnOur stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.nnQualificationsnn2+ years’ experience in a retail setting preferred.nnCandidates must be a minimum of 18 years of age to be considered for employment.nnHigh school diploma/GED preferred.nnOutstanding customer service skills to match customers to products that meet their needs.nnBasic reading, writing and accounting skills required.nnExcellent customer service and communication skills needed.nnStrong interpersonal, communication, and problem solving skills.nnAbility to work a flexible schedule including evenings, weekends, and holidays.nnEEO StatementnnBarnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.nn#INDBNEDnnJob Locations US-NY-SyracusennID 2024-15033nnCategory Retail Sales AssociatennPosition Type Regular PT