Business Analytics Manager

Are you a passionate leader looking for autonomy and exciting career possibilities? Do you take an energetic and resourceful approach to problem-solving while bringing innovative ideas and analytics to life on behalf of your team and your customers? Do you enjoy coaching and developing people to do things they didn’t know were possible?

If so, DHL Supply Chain has the opportunity for you!

Job Description

Responsible for setting and overseeing all aspects of business analytics for direct reports. Improve the quality and value of the analytics department. Validation of best analytical practices and processes being adhered to across team. Responsible for recruiting, training, and development of site level analysts in coordination with site leadership.

Standardization

• Ensure that the best analytical processes and procedures are adhered to across the team
• Validation and approval of new tools or models being implemented
• Ongoing control and monitoring of existing tools for each operation to ensure actionable insight is being driven from their use
• Provide start up support to expedite standardized reporting and analytical tools alongside site analyst

Optimization

• Works with Business Analysts and Sr Business Analysts to implement the most effective models, databases, and relevant software across each site
• Follows continuous improvement principles to optimize the effectiveness and value of analytics used across team
• Ensures cost effectiveness and value of current software compared to available software not currently being used
• Provides cost justification of new software implementation to senior leaders when necessary

Development

• Responsible for the recruiting, selection, and training of site level analysts
• Performs quarterly succession planning with a focus on current performance, potential, and building a roadmap to future roles
• Performs year end performance review in conjunction with site General Manager

Subject Matter Expertise

• Provides expertise during high profile pursuits based on business knowledge of current account portfolio
• Acts as a point of reference in analytics for senior leadership team and other departments (Finance, Solutions Design, Business Development, etc.)
• Compiles quarterly updates to Executive Team on state of analytics team

Required Education and Experience

• Minimum 7 years experience in an IT environment, preferably in a project leadership or application development role – large company experience preferred.
• Technical experience with Business Intelligence tools like PowerBI or Tableau
• Ability to work in a Warehouse environment 5 days per week