Nature of Duties:
The nature of the duties is to perform a variety of licensed professional nursing duties to provide patient care in support of the cardiovascular physicians and other medical personnel.
Qualifications:
1. High school diploma.
2. Licensed Practical Nurse by the state of Louisiana.
3. Basic Life Support (BLS) certification required.
4. Advanced Cardiovascular Life Support (ACLS) certification optional.
Specific Duties:
1. Triage patients and assess emergency cases: obtain and document medication list, allergies, vital signs, patient complaint, and history & physical in the paper and/or electronic medical records. Communicate concerns and/or problems regarding the patient to the physician/provider. Assist coding and risk management efforts by providing accurate and complete documentation.
2. Remain available for the physician/provider as much as possible. Assist physician/provider in patient rooms, if needed. Review and complete physician/provider orders, give injections, provide samples (through appropriate procedures of storage and sign out), schedule tests, maintain CDS protocols, etc.
3. Create and maintain accurate and complete electronic documentation including the patient medication list, allergies, chart notes and detail documentation regarding phone calls into the electronic medical record (EMR). Enter electronic messages to other departments to assist with patient flow and document patient wait times.
4. Respond to phone calls such as: pharmacy refills, patients, physician offices, home health agencies, etc.
5. Perform blood work (venipunctures & finger sticks) and/or assist with duties associated with the Coumadin clinics/patients when needed.
6. Explain diagnostic procedures to patient (such as: Holter monitors, event recorders, EKG, stress test, treadmills, ultrasounds, nuclear medicine treadmills, etc). Provide patient and family education when needed.
7. Interrogate pacemakers and defibrillators and assist with pacemaker clinic.
8. Assist in filling out forms such as home health requests, attending physician statements, employee medical leave forms, work/school doctors excuses, handicap license etc.
9. Review staff alert cards/insurance flags and perform insurance pre-certifications prior to testing (when required).
10. Assist in the ordering of medical supplies. Assist with all mandated clinic checks: pro-thrombin time checks (twice daily), temperature (room, medication refrigerator), defibrillator machine checks (monthly), crash cart checks (monthly), OSHA clean and stock rooms (weekly), drug closet check (monthly).
11. Assist in staffing other clinics and departments when needed.
12. Performs other related duties as assigned and serves in whatever other capacity deemed necessary for successful completion of the mission and goals of CIS and in concordance with its patient philosophy.
Standards of Performance:
1. Keeps work area neat and organized. Reports safety issues to team leader immediately.
2. Works efficiently and manages time wisely. Assist other employees when all duties are complete.
3. Communicates any problems, difficulties or concerns regarding job duties to the team leader.
4. Performs all duties without significant error occurring with any regularity.
5. Meets all deadlines and timeframes for completion of assignments.
6. Represents CIS in a professional manner at all times. Demonstrates acceptable ability to interact with physicians, staff ("internal customers") and "external customers" (patients, family members, insurance companies, home health etc.) on a professional level at all times. Exhibits good communication skills with physicians, patients, team leaders, and co-workers at all times.
7. Exhibits a harmonious relationship with other CIS employees in order to accomplish the duties and responsibilities of the position. While perfect harmonious relationships with all employees is sometimes not achievable, not more than an occasional complaint should be received by the team leader about the incumbent of this position.
8. The employee shall work and relate cooperatively with all other employees (internal customers) of CIS to assure optimum care for the patients of CIS and to achieve standards of care set forth by the CIS medical staff.
9. Adheres to the CIS Compliance Plan as it pertains to the above specific job duties. Uses best efforts to maintain compliance by following the CIS Corporate Compliance Plan, attending CIS compliance education, following medical documentation guidelines, and communicating concerns regarding compliance issues.
10. Performs accurate and complete documentation in the patient's medical record, when applicable. This includes documentation in both the paper record and the electronic medical record (EMR).
11. Work with the electronic medical record (EMR) staff to maintain quality and work towards future EMR development.
12. Maintains patient confidentiality according to the HIPAA standards of privacy and security.