Customer Service Rep

job
  • Exela Enterprise Solutions
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Job Summary
Location
New York ,NY
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
10 Dec 2024
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Job Description

Job description

Why Exela?

Help us revolutionize the way that business around the world gets done. As a member of Team Exela, you'll join a passionate, creative, and knowledgeable group of experts covering a wide range of industries and business sectors all driven by the same goal: To accelerate digital transformation.

A job at Exela represents an opportunity to join a vibrant community at the forefront of business innovation and to play a valuable role in an ongoing technological revolution. Exela's core values of Authenticity, Accountability, and Action guide us to provide exceptional experiences for both our customers and our employees.

Position: Mail associate 29935

Job Type: Full Time - Regular

Hours per week: 40

Pay rate: $17.25 per hour (Final pay will be decided by the hiring manager)

Shift Timings: 8 am - 4 pm

Special Requirement: Preferred - Knowledge of running a mail machine to apply postage on envelopes.

"The pay range for this position starts at $17.25 per hour ; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."

Job Summary:

As a Mail Processor, you will play a crucial role in the efficient handling and distribution of incoming and outgoing mail within our organization. You will be responsible for sorting, processing, and distributing mail items accurately and in a timely manner. This position requires excellent attention to detail, organizational skills, and the ability to work effectively in a fast-paced environment.

Essential Job Responsibilities:

  • Receive, sort, and distribute incoming mail, including letters, packages, and parcels.
  • Process outgoing mail, ensuring proper postage and addressing.
  • Operate mail processing equipment, such as postage meters, letter folding machines, and envelope sealers.
  • Maintain accurate records of incoming and outgoing mail volumes.
  • Assist with the preparation and processing of bulk mailings.
  • Handle confidential and sensitive materials with discretion.
  • Monitor and replenish supplies necessary for mail processing operations.
  • Assist with other clerical tasks and office duties as needed.

Key skills:

  • Familiarity with mail processing equipment and procedures.
  • Strong attention to detail and accuracy.
  • Excellent organizational and time management skills.
  • Ability to work independently as well as part of a team.
  • Proficiency in basic computer skills, including email and word processing software.
  • Good communication skills, both verbal and written.

Qualifications:

  • High school diploma or equivalent.
  • Willingness to adhere to company policies and procedures regarding mail handling and security.

Physical Requirements:

  • Ability to lift and carry packages weighing up to 50 pounds.

Prior Helpful Experience May Include:

  • Previous experience in mailroom operations or a similar role preferred.

EEO Statement:

Exela is committed to creating a diverse environment and is proud to be an equal opportunity employer. Qualified applicants will be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information or any other characteristic protected by applicable federal, state, or local laws.

Exela endeavors to make accessible to any and all users. If you need assistance completing the application process, please contact us at

Veterans

Exela welcomes job applicants from all walks of life and backgrounds, including those who are transitioning military members, veterans, reservists, National Guard members, military spouses, and their family members. Individuals will be considered no matter their military rank or specialty.

Pay Transparency Nondiscrimination Provision:

Exela will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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