Customer Service Rep

job
  • Exela Enterprise Solutions
Sorry the Job you are looking for is no Longer available

Job Summary
Location
Chicago ,IL
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
10 Dec 2024
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Job Description

Essential Job Responsibilities:

Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)

* Lift heavy boxes, files or paper when needed

* Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude

* Demonstrate flexibility in satisfying customer demands in a high volume, production environment

* Consistently adhere to business procedure guidelines

* Adhere to all safety procedures

* Take direction from supervisor or site manager

* Maintain all logs and reporting documentation, attention to detail

* Participate in cross-training and perform other duties as assigned (Filing, outgoing shipments, etc.)

* Operating mailing, copy or scanning equipment

* Handle time-sensitive material like confidential, urgent packages

* Perform other tasks as assigned

* Scanning incoming mail to recipients

* Perform file purges and pulls

* Create files and ship files

* Provide backfill when needed

* Enter information daily into spreadsheets

* Identify charges and match them to billing

* Sort mail, small packages

Minimum Requirements:

* Minimum of 6 months customer service-related experience

* High school diploma or equivalent (GED) required

Qualifications:

* Keyboarding and windows environment PC skills required (Outlook, Word, Excel)

* Experience running mail posting equipment a plus

* Excellent communication skills both verbal and written

* Lifting to 55 lbs. with or without accommodations

* Willingness and availability to work additional hours if assigned

* Ability to effectively work individually or in a team environment

* Competency in performing multiple functional tasks

* Ability to meet employer's attendance policy

Qualifications:

* High school diploma or equivalent.

* Proficiency in reading, writing, and speaking English.

* Ability to work at a computer for extended periods.

* Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties.

* Close vision and ability to focus are necessary for performing tasks accurately.

* Experience with data entry is desirable.

* Ability to engage in repetitive motion activities like twisting, bending, and climbing.

* Previous experience with data entry is advantageous.

"The pay range for this position starts at $19.00; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."

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