Client: astrazeneca
Location: remote
Duration: 1 year+
Rate: open
Top Skills:

• Business EQ and Soft skills: They are looking for a lead BA who has exceptional EQ and soft skills in partnering face-to-face with business stakeholders.
• Facilitation and ability to prioritize work: They need to have strong facilitation skills in requirements gathering sessions with non-technical stakeholders as those leaders may not have a clear idea of what they want and so need someone who can help prioritizing the information and make recommendations back to them on how to break it down.
• CRM experience: They work on a specific oncology CRM platform, but any CRM experience would be valuable here.

Role:
The Sr. Business Analyst (BA) operates within Access Services, specially focused on Oncology therapies, and is responsible for partnering with Business Stakeholders to identify business needs, define project requirements, and liaise with Technology team on the development of the solution through implementation.
Essential Job Functions:

• Partner with Oncology Sales business stakeholders to understand & articulate business needs, translating them into functional requirements as user stories
• Develop knowledge of functional content and business processes across all Access Services functions including Contact center operations on Reimbursement, Medical business & Affordability services provided to patients using CRM, IVR and field reporting
• Shepherd technological change through implementation and sustainment using the Scaled Agile business methodology, through the role of product ownership;
• As assigned, assist Project Managers and Directors in project-related activities

Essential for the Role

• Bachelor's degree or equivalent years of professional work experience working on a software or process improvement delivery.
• 5+ years of Eliciting and defining business requirements with our Product Owners and business partners by leading Requirements Elicitation sessions.
• 3+ years of experience working on and implementing integrations with Customer Relationship Management (CRM) tool and IVR Contact center.
• Hands on experience with writing stories and capturing requirements in JIRA.
• Strong organizational skills; including high attention to detail.
• Ability to multitask and work on multiple, parallel projects.
• Ability to prioritize work assignments, communicate progress, and deliver on time.
• Apt to be open-minded, collaborative, and high energy to learn and grow fast.
• Leading UAT efforts and accepting completed development work on behalf of the business.
• Capable of generating mock ups for dashboards and reports using pivot tables and pivot charts.
• Experience with Agile methodology.

Desirable for the Role

• Excellent verbal, written, and interpersonal skills with the ability to communicate professionally with a diverse group of executives, managers, and subject matter experts
• Ability to think outside current processes and make recommendations
• Broad working knowledge and experience with healthcare applications and technology
• Experience with Customer Relationship Management applications (CRM)
• Ability to lead initiatives across workstreams