Is this position remote or in person? In Person • What will the primary day-to-day responsibilities entail for this person? Field dispatch service for break fix calls including pc's, laptops, printers, pos, and many other assorted products
• What is the TOP 2 required skills that candidates must have? The ability to show up for work every day and on time, above average customer service skills, and be able to communicate verbally, written, and electronically
• What will the work schedule be for this position? (M-F? 8-5? Overtime? On-call?): Monday thru Friday 9 to 6 with an on call rotation for weekends and afterhours
• How many overall years of experience should this person have? 1 to 2 years field service experience, CompTIA A+ certification is recommended and if they have any OEM certs such as Client, Lexmark, Dell, Lenovo would be a plus
• Do they need any specific certifications or education? Computer knowledge and basic break/fix skills
• If contract to hire what is the conversion rate? $18-20
• How many miles per day will the contractor be driving? Potentially up to 75 mi, but most days should be less. • What is the exact work location or city, state, zip? Kansas City •