Field Service TechniciannnLocation:nnWoburn, MA, US, 01801nnCompany Description:nnCrown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.nnAt Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. We support our employees and their professional goals because an investment in our people is an investment in our future. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have traveled their career paths with them.nnFrom employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.nnWe are seeking knowledgeable customer focused auto, diesel, aircraft, or forklift technicians to join the Crown team.nnWant to Learn More? Watch A Day in the Life of a Crown Field Service Technician! click here ( .nnThis position is based out of Crown’s Woburn, MA branch location and will provide coverage to the surrounding areas.nnJob Responsibilities:nnCommunicate daily with Service Customer Care, Dispatcher, and Field Service Manager to determine work schedule.nnTrain, motivate, and monitor job performance of Field Service Technicians, including while at customer locations. Inspect repairs and scheduled maintenance. Ensure safety practices. Review paperwork and timecards.nnConfer with customers and communicate issues to branch management. Maintain good customer relations.nnTravel to customer locations to troubleshoot, diagnose, and repair lift trucks.nnPerform operator training or train the trainer at customer locations.nnPick up parts and replenish van inventory. Perform minor repairs and service to the van.nnComplete necessary paperwork.nnQualifications:nnHigh school diploma or equivalentnnPrior Company experience as a Field Service TechniciannnGood mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematicsnnGood written/verbal communication, interpersonal, organizational, and motivational skillsnnValid driver's license, good driving record, and ability to safely operate lift trucksnnTechnical degree, welding experience, and knowledge of various types of testing equipment preferrednnWork Authorization:nnCrown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.nnNo agency calls please.nnCompensation and Benefits:nnCrown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.nnCrown also offers Service Technicians:nnAward-Winning Service TrainingnnCompany Vehicle for Field Service TechniciansnnTool InsurancennNo Flat Ratenn40 Hours Per Week plus OvertimennUniformsnnSpecialty ToolsnnPrimarily 1st ShiftnnCareer Advancement OpportunitiesnnEO/AA Employer Minorities/Females/Protected Veterans/Disablednn#Ind-FST