Korn Ferry Military has partnered with our client on their search for a Field Service Specialist in Chicago IL. This is a higher-travel role (approximately 20% regional, overnight.)
Electrical/Electronics background required. Use/knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.)
Strong Mechanical knowledge highly beneficial, as a multi-craft Ramsey Test will be administered!
* U.S. military experience is highly preferred. *
Compensation: $66,000-70,000 + Overtime (pays at 1.5x hourly rate); Vehicle Allowance + $5,000 sign-on bonus
Travel: 20% overnight regional travel.
What You Will Do:

• Be an integral part of company's customer-focused business model - Strong Customer Service Skills will be required
• Deliver exemplary customer service to customers in the field
• Become proficient in servicing all company systems while following field service procedures
• Troubleshoot and repair commercial system installations
• Coordinate with on-site contractors and facility managers to ensure proper system installation
• Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
• Work independently from your home office to accommodate needs and priorities of customers

Education and Work Experience

• Skilled Technician with an Electrical or Electronic background. Electronic fundamentals are a MUST.
• 2 or 4 year college degree, technical school degree, or related experience
• Use/knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.)
• A multi-craft Ramsey Test (technical test) will be required (covers Mechanical knowledge as well.)

Title: Field Service Specialist
Locations: Chicago IL
Job ID #: 510700591
Korn Ferry shall provide equal employment opportunity to all qualified candidates, and will refer candidates without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other legally protected basis.