Xylem (XYL) is a leading global water technology company committed to developing innovative technology solutions to the world’s water challenges. The Company’s products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced infrastructure analytics solutions for water, electric and gas utilities. The Company’s more than 16,500 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions. Headquartered in Rye Brook, New York with 2017 revenue of $4.7 billion, Xylem does business in more than 150 countries through a number of market-leading product brands.
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The name Xylem is derived from classical Greek and is the tissue that transports water in plants, highlighting the engineering efficiency of our water-centric business by linking it with the best water transportation of all – that which occurs in nature. For more information, please visit us at
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Sensus, a Xylem brand, helps a wide range of public service providers – from utilities to cities to industrial complexes and campuses – do more with their infrastructure to improve quality of life in their communities. We enable our customers to reach farther through the application of technology and data-driven insights that deliver efficiency and responsiveness. We partner with them to anticipate and respond to evolving business needs with innovation in sensing and communications technologies, data analytics and services. Learn more at sensus.com and follow @SensusGlobal on Facebook, LinkedIn and Twitter.
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The Role: Sensus, a Xylem brand, is seeking a Solution Owner to lead the development of end to end solutions that enable our public service customers to solve new problems with our software & hardware products. This role will translate customer needs and high level marketing requirements into specifications that define how the solution will be developed and tested, all while collaborating regularly with product management, engineering, customer operations, and solution test.
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To succeed in this role, you must be able to communicate across all organizations within the company. You will work with Product Manager Counterparts to translate, define, and refine solution requirements. You will work with development teams as a representative of the customer and market to create, communicate, and answer questions about requirements. Your role as Solution Owner will bridge the gap between a Product Manager’s understanding of the needs of the marketplace and the detailed solution requirements needed by development teams.
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Responsibilities:
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n- Drives Solution Definitionn
n- Collaborates with UI/UX Designers and Product Management to define and document an exceptional user experience that spans multiple hardware, software, and firmware products
n- Develops user stories, use cases, and requirements that support the strategy of multiple vertical markets while developing a consistent solution based strategy and consistency on customer interactions between all Sensus products
n- Works closely with Product management and Project Management to plan and prioritize content
n- Exemplifies customer first mentality while ensuring solutions have business value
n- Collaborates with Product Management, Project Management, and Systems Engineers to make tradeoffs between technical implementation, customer/market needs, and cost / business case
n- Ensures that the VOC is represented in the design and test strategy
n- Provides inputs into customer training and documentation requirements
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n- Acts as customer, sales, and operations facing subject matter expert for cross vertical customer solutionsn
n- Collects Voice of the Customer inputs by shadowing end users in their day to day activities
n- Supports alpha, beta, and controlled launch programs gathering and prioritizing customer feedback for roadmaps
n- Delivers presentations about and demonstrates solutions at trade shows and users conferences
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Qualifications:
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n- Bachelor’s Degree in Computer Science, Engineering, or related field or equivalent experience.
n- 5+ years’ experience engineering design
n- Maturity, judgment, negotiation/influence skills; analytical and leadership skills are essential
n- Detail-oriented, yet able to look at a wide array of choices and identify what truly matters; problem solving skills are a must
n- Ability to grasp new technical concepts quickly.?
n- Proven leadership, organization, and planning skills.
n- Experience working in and understanding the software development lifecycle and complex integration activities strongly preferred
n- Experience in a fast-paced matrixed technical organization.
n- Strong written and oral communication skills, experience communicating with internal and external audiences, including customers
n- Ability to work independently under tight deadlines while responding to changing business and technical conditions.
n- Approximately 10-25% travel required
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Additional Information:
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Physical Demands
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(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
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Light lifting (20-25 lbs.), office environment
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Regularly required to sit or stand, reach, bend and move about the facility
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Work Environment
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(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
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n- Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.n
n- Standard weekly job hours: 40 hours
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EOE/Females/Minorities/Protected Veterans/Disabled