Our client is looking for an SAP CRM Functional Analyst to join their team in Mason, OH! The SAP CRM Functional Analyst will be responsible for: collaborating with business partners within one business function to align technology solutions with business strategies; demonstrating an informed knowledge of the customer relationship management area to resolve problems on an ongoing basis; supporting several moderately complex business processes; the collection, analysis, and documentation of a client's business requirements; and working with a team to implement solutions.
Top skills you need to have:
- Minimum 3 years of experience in SAP CRM gathering requirements, configuring and customizing
- Minimum 1 full lifecycle implementation in SAP CRM
- Experience communicating technical and business issues/solutions to all levels of management
- Experience managing user requests, inquiries and troubleshooting problems in an Enterprise Systems landscape, and acting as 2nd level support to users
- High School Diploma/GED, required; Bachelor's degree, preferred
- Experience working with different areas of CRM together through the integration of SAPs (BW, ECC, SCM ,GW ) and SAP ERP software solutions preferred
- ABAP experience with ability to debug preferred
- Experience in SolMan - ChaRM preferred
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