This important role is responsible for leading the day-to-day operations of an Assisted Living community, including service provision, financial, human resources, licensure compliance, clinical, sales, marketing and census development. The Director is responsible for ensuring that the community is providing exceptional quality, outstanding service, sustained resident satisfaction, superior associate engagement, operational efficiency, and strong financial results. He/she will comply will all local, state and federal regulations and focus on employee and resident safety.
ESSENTIAL DUTIES:
- Be a champion for your community and ensure that team members embrace the vision, the mission, and the vibrancy of the organization
- Work with Executive Leadership to developing strategic business plans and operating budgets that optimize the financial performance of the community
- Lead the community team in support of the Company's mission and objectives
- Communicate a clear, resident-focused vision to the community team
- Ensure strategic goals are communicated and implemented
- Effectively lead and implement growth and business development initiatives. Provide direction, vision and strategy to assist in achieving a competitive advantage
- Manage the community leadership team, and hold them accountable for achieving community specific and organization-wide goals
- Demonstrate an attitude of teamwork when interacting with community team members; take ownership of job responsibilities through prompt and appropriate follow-up to issues as they arise (ensuring appropriate resolution); anticipate needs of residents and/or community team members in a proactive fashion
QUALIFICATIONS:
- Bachelor's degree: Degree in Healthcare Administration, Hospitality Management, or Business preferred
- Must have 3-5 years of management or healthcare related experience
- If required by state, must have a valid administrator license.
- Strong financial acumen and ability to develop and execute complex, strategic business plans.
- Knowledge of management, financial statements and controls, marketing, risk management, and best practices in senior living communities.
- Demonstrated track record of assessing and improving key performance drivers - safety, quality or care, resident satisfaction, employee relations, etc.
- Demonstrated success in managing operating expenses
- Previous healthcare sales experience preferred
- Ability to safely operate a motor vehicle and must possess a valid current driver's license and current auto insurance.
- Ability to work weekends, evenings and flexible hours • This position will require the individual to drive on behalf of the community and will require a valid driver's license and meet the minimum requirements of our PSL Background check and Safe Driving Policy