Date Posted: 12/18/2024

Hiring Organization: Rose International

Position Number: 475791

Job Title: Computer Operator - Consultant

Job Location: Clemson, SC, USA, 29634

Work Model: Onsite

Shift: Night Shift-6PM-6AM

Employment Type: Temporary

Estimated Duration (In months): 13

Min Hourly Rate($): 35.00

Max Hourly Rate($): 35.00

Must Have Skills/Attributes: Computer Operations, Customer Service, Microsoft Office, SolarWinds, Splunk, TCP/IP

Job Description

Required education:

• High School Diploma or Equivalent

Required skills (rank in order of importance):

• IP network troubleshooting

• DNS configuration

• Understanding of monitoring tools (splunk, SolarWinds)

• Microsoft office suite

• Server batch scripting

• Technical writing experience

Preferred skills (rank in order of importance):

• Leadership skills

• Strong customer service

• Self-management

• Web programming

Required Experience:

• Database Platforms Scripting Language Experience (2 - 4 Years)

• Documentation/Language Technical writing (2 - 4 Years)

• Networking & Directories Understanding of computer and network operating system fundamentals (e.g. operating systems, applications, storage, networking) (2 - 4 Years)

• Packaged Applications Microsoft Office Suite (2 - 4 Years)

• Protocols Knowledge of networking protocols, including TCP/IP, HTTP, NTP, DNS, MLLP, NDM (2 - 4 Years)

Preferred Experience:

• Programming Languages Programming Experience

• Miscellaneous Customer service skills

• Miscellaneous Leadership skills

Daily duties / responsibilities:

• Monitors, tests, maintains and repairs network and infrastructure elements for Clemson CCIT

• Monitors Clemson Network, Server, And Application Elements, Resolve Incidents And Service requests and/or consult with the subject matter expert team for incident resolution

• Applies simple state-of-the-art technology to meet and improve network control Centre

• Configure network and system resources and maintain corresponding system records and documentation. Provides tier ii support as per SME agreements

• Performs periodic maintenance and monitoring of computer systems. Performs pre-configured port activations on network switches

• Prepares and reviews documentation for use in operations for training and knowledge base. Participates in training and cross training for the Tier II

• Provides customer service for all information and/or telecommunication network systems support areas

• Monitors mainframe, applications and batch processing. Responds to issues, alerts, incidents, tickets and resolve incidents and service requests and/or consult with the subject matter expert team for incident resolution

• Meets agreed sla time requirements

Additional Details:

This is 100% ONSITE - No Remote Work

Night Shift Position

HOURS ARE 6PM- 6AM

This Includes Weekends and Holidays

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.