Responsibilities:

• Work closely with CITO and industry resources/relationships to stay up to date on new technology and tools and recommend changes that increase efficiency, strengthen security, and/or reduce cost.
• Lead, plan, and direct staffing; including staff development & ongoing training, and the use of outside vendors to ensure efficient, secure, and effective operations.
• Foster a culture of continuous learning and improvement within the IT department. Mentor and develop a high-performance IT team, encouraging cross-functional collaboration and knowledge sharing.
• Communicate organizational goals, initiatives, and projects to the IT team and work with them to develop timeframes and execution plans. Monitor progress to meet agreed upon KPIs, milestones, and outcomes.
• Effectively plan and manage change to technology systems and processes to mitigate negative impacts and encourage employee’s positive view of the IT department.
• Oversee the effective & efficient operation of the IT department.
• Contribute to the development of short- and long-term strategies, initiatives, and priorities to enable the firm to achieve its business and financial goals and align the technology road map to the organization’s growth plan.
• Align the Technology Team members’ priorities and goals to the organization’s business needs.
• Promote the development of solutions that enable departmental efficiency by leading digital transformation initiatives that advance the firm’s service offerings.
• Contribute to the development of IT policies and practices that support innovation, security, and efficiency.
• Collaborate with the CITO to prepare an annual IT budget and monitor and adjust IT spending as needed to meet established budgetary goals.
• Manage supplier/vendor relationships.

Requirements:

• Bachelor’s degree in computer science, information systems or related field (master’s degree preferred).
• 10+ years working in technology with a minimum of 5 years’ experience in an IT leadership role.
• Demonstrated project management skills including organization, planning, time management and prioritization for self and team members.
• Ability to effectively manage change at the department and organizational level.
• High level knowledge of enterprise-wide technology service delivery including cloud technologies, governance, day-to-day operations, security, and industry trends.
• Experience developing best practice operational policies and procedures.
• Demonstrated success with integrating teams across multiple business units.