Job Title: Client Support - Associate

Duration: 3 Months (Contract to Hire)

Location: Salem Missouri USA 65560-1805 - Hybrid

JOB DESCRIPTION:

Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action. Role Responsibilities: Provide basic technical support to US Foods Clients. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.

Requirements:

1 - 3 years of related work experience, or an equivalent combination of education and experience.

1 - 3 years of customer service experience.

Excellent communication skills.

The ability to work in a team environment and commit to a flexible work schedule.

Preferences:

1 - 3 years technical experience a plus.

Previous experience troubleshooting desktop, printer and notebook issues.

Very strong user and support of MSOffice.

Enter Shift Start and End Time

8am - 5pm CT x 3 days 11am - 8pm CT x 2 days

Scheduled Days

M-F, occasional weekends and holidays

Eligible for hire after 90 days but not guaranteed in that time frame