The Personal Injury Case Manager is responsible for overseeing and managing personal injury claims from initial intake through resolution. This role requires exceptional organizational skills, strong communication abilities, and a deep understanding of personal injury law. The Case Manager serves as a key liaison between clients, attorneys, medical providers, insurance companies, and other stakeholders, ensuring that cases proceed smoothly and efficiently.

Key Responsibilities :

1. Case Management :

   • Review, assess, and process personal injury claims, including auto accidents, slip and fall, and workplace injuries.
   • Maintain and organize client files, ensuring all documentation, medical records, and legal paperwork are properly filed and up to date.
   • Monitor case progression and timelines, ensuring that deadlines for filings, medical treatment, and other legal procedures are met.
   • Work closely with attorneys to prepare for hearings, trials, and negotiations.

2. Client Communication :

   • Serve as the primary point of contact for clients, keeping them informed of the status of their case and addressing any questions or concerns.
   • Provide updates to clients about the progress of medical treatments, insurance claims, and legal proceedings.
   • Provide guidance and support to clients through emotional and legal challenges during their case.

3. Medical and Insurance Coordination :

   • Collaborate with medical providers to gather necessary records and medical evidence to support the claim.
   • Work with insurance companies to facilitate the claims process and resolve any disputes regarding liability or coverage.
   • Track and manage medical bills and expenses to ensure proper documentation and payment.

4. Settlement and Negotiation :

   • Assist attorneys in negotiating settlements with insurance companies or opposing parties.
   • Review and summarize settlement offers for attorneys and clients.
   • Help prepare documents for mediation, arbitration, or settlement conferences.

5. Documentation and Reporting :

   • Maintain accurate case notes, updates, and documentation regarding client interactions, case status, and relevant actions taken.
   • Prepare and submit reports on case progression, including necessary updates to attorneys and supervisors.
   • Ensure all legal and regulatory compliance regarding personal injury cases.

6. Administrative Support :

   • Manage appointment scheduling for clients, legal team, and medical professionals.
   • Assist with preparation of legal documents, including correspondence, subpoenas, and discovery responses.
   • Perform clerical tasks such as filing, faxing, and scanning of legal documents.

Compensation: $70,000-$80,000

Benefit Package

Parking is covered

Hours: 9:00AM-5:00PM

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.