Responsible for developing, managing and retaining a book of business of clients in the international and domestic market with a focus on the investment services side. The Market Wealth Management Advisor maintains a highly dedicated professional relationship with each customer to ensure a big picture and unbiased approach to solving their overall financial situation. Coordinates with bank and trust officers, loan specialists, etc. to integrate solutions as necessary. Ensures high standards of service to customers to strengthen customer loyalty. Adheres to the Bank’s BSA/AML, Compliance and Security Policies and Procedures.

• Develops new client business using internal network (bank business segments) and external knowledge of target market.
• Assesses customer goals and needs and provides comprehensive wealth management advice to customers. When necessary, also refers or provides guidance on banking or trust needs, and works for deposit and lending goals or trust solutions.
• Delivers introductory presentation, gather customer feedback and prepare initial proposal depending on customer needs.
• Understands how the customer’s wealth was generated, what is their current personal and financial situation, and which are their goals for the future.
• Initiates thorough suitability assessments, establishing the number and type of brokerage or advisory accounts required as well as the purpose for each one of them and the investment approach or model portfolios that best suit customer needs and constrains.
• Gathers account opening documents (duly completed and signed forms and agreements, IDs, and KYC, as per procedures), and follows up on preparation of new account folder and request for approval to Principal as per supervisory procedures and operations manual.
• Follows up account opening process and initial funding.
• Provides investment advice to advisory customers. Applies investment profiling interview to facilitate portfolio selection, prepare and explain proposals on recommended model portfolios, provide periodic performance information and remain aware of changes in portfolio performance or customer profile by maintaining and documenting regular contacts with customers.
• Provides fixed income quotes and provides customer transactional support as deemed necessary.
• With support from Client Associates, periodically reviews account and customer files as per supervisory and operational procedures performing maintenance of customer information, account and customer KYC, investment profiles, and countries/states of residence, among others, and as laid-out in supervisory and operational manuals.
• Maintains licenses in good standing by adhering to policies and procedures, including completing firm and regulatory trainings, and by raising awareness of any issues that may affect the good stance of their personal licenses or the Firm’s.
• Remains current on market news and events by dedicating time reading and browsing financial news and media. Must also remain current on general investments and products knowledge by their active and enthusiastic participation in scheduled courses, trainings, and product meetings.
• Participate in or validate assumptions in the development of new products and services or also bring to the Firm any market intelligence obtained from conversations with customers and prospects.
• Identifies, evaluates, monitors and makes any recommendation deemed necessary to their respective Executive Committee member in order to assess, reduce, eliminate or control any current or prospective risks to earnings or capital arising from violations of, or non-conformance with, laws, rules regulations, prescribed practices, internal policies and procedures or ethical standards.
• Coordinates client meetings to support the sale of products and services.
• Maintains a constant and periodic communication as agreed with customers to follow up on planned strategy and execution.
• Seeks constant feedback by customers and identify quality issues within the group to ensure high levels of customer satisfaction.
• Acts as a customer advocate within and outside of the organization.
• Actively participates in any required corporate and business line training.
• Other duties as assigned.

Minimum Education and/or Certifications Requirements:

Bachelors degree in business, finance, economics or related field. Other degrees may be acceptable. SIE, Series 7 and 66. Series 4 preferred. A masters’ degree or other well-known professional certification are a plus. STEP FC / CFP (Preferred) - CFA (Optional)

Minimum Work Experience Requirements:

Three (3) to five (5) years of experience in wealth management business. Preferably with experience in the investment services and good knowledge of trust services.

Technical and/or Other Essential Knowledge:

Dexterity in the use of financial systems and applications. Possesses knowledge of investment and banking products. Must have superior sales, negotiation and relationship management skills. Can manage large accounts independently.

Functional Skills & Knowledge Requirements:

Must be a team player, have the ability to work under pressure, have a professional image and be able to resolve problems and conflicts. Must be able to prioritize work and effectively manage time and have the ability to manage change. Must possess business communications skills such as advanced writing, listening and have office and mathematics skills, and customer service skills. Possession of professional skills such as report writing, advanced statistics, effective presentation skills, creative skills, ethics management and conducting effective meetings and research assessment are required. Internet and MS Office Skills, including MS Word, MS Excel and MS PowerPoint are required. Must have sales, negotiation and relationship management skills. Can manage large accounts independently.

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