Payroll and Invoicing Operations Coordinator
This position is accountable for the collection and accurate submission of all payroll-related information in order to assure accuracy in the generation of the weekly payroll for associates. This position is also responsible for the accumulation, compilation, and communication of all information required for client invoicing. This position is also accountable for the compilation and publication of all operational performance reporting as it relates to labor costs, output unit costs, SLA / KPI performance, hiring, terminations, absenteeism, turnover, on and off-standard performance, defect levels, QA / executional accuracy performance; as well as any other critical success factor information that may be deemed appropriate. This position reports to the facility operations manager with a dotted-line relationship to the industrial engineering function.
Responsibilities will include utilizing effective interpersonal and communication skills to provide:
Daily-weekly-monthly reporting that confirms adherence to on-time product and/or services delivery schedules, labor utilization, budget attainment, cost control, and continuous improvement.
Daily communication, coordination, and collaboration with the designated client's primary and secondary POCs.
Accuracy of input in support of all data relative to incentive compensation generation.
Daily-weekly-monthly reporting of all daily / weekly SLA / KPI information.
Monitor operational performance and recommend improvements where needed.
Support and participate in weekly SLA / KPI performance and CI progress review meetings are conducted with the client management.
Support consistent implementation of and compliance with all OSHA / EPA / FDA / CLIENT COMPANY safety, ergonomic, and risk management regulations, policies, guidelines, and initiatives as they specifically relate to safe, secure, and effective operations.
- Assure effective and consistent administration all policies, procedures, regulations, standards of ethics, and reporting protocols.
- Support a Lean / CI / 6-S culture.
- Support Lean / Six Sigma / CI / 6-S initiatives, progress, and results are incorporated within regularly scheduled daily-weekly-monthly reporting.
Requirements:
- 4-year degree or equivalent experience with concentration in the areas of general business management, accounting, mathematics, statistics, and/or related field.
- Highly proficient in the use of MS Excel, Word, and Outlook.
- 1 or more years' experience with data collection, data analysis, operational reports generation, and reports distribution .
- 1 or more years' experience with invoicing, payroll generation, attendance tracking, and turnover tracking.
- A demonstrated progression of professional development and professional achievement.
- A demonstrated ability to work with leadership in support of effective team performance and customer services delivery.
- The ability to manage proprietary information as it relates to associate pay and performance.
- Proven capability to work collaboratively as a member of the overall operational leadership team.
- Strong support of workforce safety and OSHA compliance.
- Clear and concise communication skills - oral and written.
- Support Lean Six Sigma efforts and initiatives - yellow or green belt certification a plus.
- Ability to walk, sit, stand for sustained periods of up to 10 hours.