Position Highlights:

• Position: IT Applications Analyst III
• Location: Skokie, Arlington Heights or Warrenville
• Full Time - days
• Hybrid Onsite/Virtual
• Oncall rotation

What you will do:

Customer Service

• Acts as a liaison between customers, IT teams and vendors. Collaborates with functional and technical stakeholders at various levels.
• Leads and participates in meetings with stakeholders.
• Listens to customers and serves as an expert technical resource for Endeavor Health to address and resolve business problems.
• Works with functional teams to inform and educate them on new process and/or enhancements, and seeks input regarding future enhancements.

• Seeks opportunities for continuing education, by attending seminars, conferences, webinars, and networking with peers.
• Participates in process improvement initiatives and measurement.

Support and Maintenance

• Leads or participates in all phases of the software development lifecycle; identifies business needs, designs, builds, implements, documents and trains business solutions based on current and future technologies.
• Ensures all IT application systems function optimally and ensures accurate, reliable, and timely compliance with business needs, strategies, internal/external policies and regulations.
• Uses industry standard and innovative methodologies to effectively troubleshoot functional, performance, connectivity, integration, security or utilization issues.
• Understands specific functions, configurations, reporting, integrations and security for assigned portfolio of applications.
• Documents incidents, requests, projects, knowledge and change control IT and organizational procedures in accordance with organizational standards.
• Writes and controls essential project documents such as requirements, project charters, functional specifications, designs, test plans.
• Advises management of potential problems, status of current systems, and suggestions of requirements for improvements on an ongoing basis.
• Adheres to policies, procedures, and standards to meet all regulatory requirements, as well as currently accepted legal standards.
• Provides on-call support as required.

Project Management and Other Responsibilities

• Leads or participates in project plan development and execution.
• Provides team and management updates on project status and moves to make suggestions in timely manner to ensure projects are on time.
• Leads or participates in review, assessment, design, development, testing, and training of new releases or new application implementations.

What you will need:

Education, Experience and/or Skills Required:

• Bachelor's Degree with three years previous experience in IT or relevant business area; or minimum of seven years of relevant IT experience
• Experience implementing or supporting enterprise applications
• Excellent written/oral communication skills
• Ability to work effectively with diverse groups of people

Unique or preferred skills:

• Advanced knowledge in and experience supporting corporate applications such as symplr Workforce or other time/attendance/scheduling solutions.
• Experience or certification in project management, Agile, Scrum, and ITIL
• Healthcare technology experience is helpful but not required
• Working knowledge of Windows desktop and server OS, databases, scripting, SFTP
• Advanced MS Excel and/or SQL is helpful but not required

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website ( to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.