Customer Relationship Specialist

job
  • Miracom Hive
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Job Summary
Location
Charlotte ,NC 28245
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
25 Dec 2024
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Job Description

Enhance Connections: Customer Relationship Specialist Wanted!


Are you skilled at building strong relationships and ensuring customer satisfaction?


We are seeking a Customer Relationship Specialist to join our team. You'll be responsible for nurturing client relationships and contributing to our company's success.


Responsibilities

  • Develop and maintain strong relationships with key clients and customers
  • Serve as the main point of contact for customer inquiries
  • Identify opportunities to upsell and cross-sell products or services
  • Coordinate with internal teams to fulfill customer needs
  • Participate in team workshops and career development initiatives
  • Monitor customer satisfaction and implement improvement strategies


Qualifications

  • Excellent communication and interpersonal skills
  • Proven ability to build and maintain professional relationships
  • Strong problem-solving and negotiation abilities
  • Proficiency in CRM software and MS Office Suite
  • Bachelor's degree in Business, Marketing, or related field
  • Previous experience in customer relations or account management


Benefits

  • Career advancement and professional development programs
  • Collaborative team environment focused on customer success
  • Access to workshops and continuous learning opportunities


Ready to make an impact as a Customer Relationship Specialist? Apply today!

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