Title: Enrollment/Billing Senior Representative Location: 100% remote Pay Rate: $18 to $21/hour, paid weekly! Schedule: Two shifts worker may have: 8:30am-5:30pm EST or 10am - 7pm EST Training 8:30am-5:30pm EST Initial Assignment Length: 4 Months contract with possibility for extension global health insurance provider whose mission is to improve the health, well-being, and peace of mind of those the company serves. Become a part of this ever-growing, deeply caring, and collaborative healthcare industry leader today!
Description: - Organizing and keeping track of customer's outstanding balances, contacting customers via email and phone to collect payments on outstanding debt, maintain a 99% collections ratio, review escalated accounts to determine next step in collection efforts, schedule & host client facing meetings, set up payment arrangements, submit 10 day demand letter to leadership, deliver specific delegated tasks assigned my management, researches and identifies trends and develops and implements methods to improve results, researches problems and negotiates with internal/external customers for resolution, partners to resolve moderately complex issues with sales, credit, and cash teams.
Skills: - Time management, communication, attention to detail, empathy, negotiation, problem solving, detail-oriented, & skip tracing
Education: Upon acceptance of offer, candidates will be required to submit to a background check including employment and education verifications and a urinalysis drug screening. Candidates who begin their assignment will have access to health, dental and vision benefits provided optionally by Tailored Management.