Hamrick’s is a family-owned retailer with 80 years of excellence in providing value-driven merchandise to our loyal customers. We take pride in offering a wide range of quality products, from apparel to footwear, while maintaining our commitment to superior customer service. Join our team and contribute to a legacy of success as we celebrate our 80th year!

Job Summary

The Retail District Manager at Hamrick's is responsible for overseeing the operations of multiple retail stores within a designated district. This role is pivotal in ensuring stores meet and exceed performance targets, including sales, customer satisfaction, and operational efficiency. The District Manager will drive a culture of excellence, develop and mentor store managers, and maintain Hamrick's standards in all aspects of store operations.

Responsibilities

• Lead, mentor, and develop Store Managers to ensure high performance and continuous growth.
• Conduct regular performance reviews and provide feedback to improve store performance.
• Promote a positive work environment, fostering teamwork, and ensuring employee engagement.
• Train, and retain top talent in the district.
• Achieve or exceed district sales goals by driving store performance and implementing effective strategies.
• Analyze financial reports, sales trends, and operational data to identify opportunities for growth and improvement.
• Develop and implement strategies to optimize profitability, reduce expenses, and manage budgets effectively.
• Ensure stores provide excellent customer service that aligns with Hamrick's brand values and mission.
• Address and resolve customer complaints or concerns in a timely and professional manner.
• Ensure stores maintain visual merchandising standards, create an inviting shopping experience, and keep inventory levels accurate.
• Ensure all district stores comply with company policies, procedures, and applicable laws (e.g., safety, labor laws, etc.).
• Ensure store managers post staff schedules, process payroll, and other administrative tasks timely.
• Conduct regular store visits to ensure operational standards and expectations are met.
• Monitor inventory levels, product assortments, and order processes to avoid stock outs and excess inventory.
• Analyze market trends, local competitors, and customer demographics to ensure stores meet customer needs.
• Develop and execute strategies to increase foot traffic, customer engagement, and sales within the district.
• Collaborate with corporate leadership on merchandising, promotions, and community outreach.
• Provide regular updates to senior leadership on district performance, challenges, and opportunities.
• Track and report key performance indicators (KPIs) for all stores within the district.
• Communicate company goals, policies, and updates to store teams clearly and effectively.
• Ability to travel within the district as needed (valid driver’s license required).
• Flexibility to work nights, weekends, and holidays as required by business needs.

Qualifications

• Minimum of 5 years of experience in retail management, with at least 3 years in a multi-store management role.
• Proven experience leading a team, managing operations, and achieving sales goals in a retail environment.

Required Experience

• Strong leadership and interpersonal skills with the ability to motivate and inspire teams.
• Excellent communication skills, both written and verbal.
• Strong analytical skills and the ability to make data-driven decisions.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Proficient in Microsoft Office Suite and retail management software (e.g., POS, Freight Processing systems, etc.).

Required Education

• Bachelor’s degree in Business Administration, Retail Management, or a related field preferred.