To ensure overall effective and efficient operations for the store’s daily activities including the following: customer service, shipping/receiving, and overall facility upkeep. Ensure the best overall experience for customers.

Job Duties:

• Manage operational staff day-to-day, including training, coaching, and mentoring to foster a collaborative team environment.
• Demonstrate a commitment to creating a safe workplace free of injuries through actions and leadership.
• Responsible for all aspects of the branch's profit & loss.
• Contribute to and support the achievement of top-line sales goals.
• Interview, hire, and onboard branch staff.
• Safeguards company assets and associates. Provides operational oversight and inventory management procedures.
• Acts as liaison to functional leadership to ensure customer satisfaction and problem resolution.
• Monitors local market trends. Develops and executes strategies to grow local market. share and aggressively pursues business opportunities.
• Works closely with vendors to maximize sales and increase profitability.
• Ensures efficient operations through adherence to policies and procedures and process excellence.
• Maintains compliance with applicable government regulations. Ensures environmental health and safety and regulatory responsibilities are followed.
• Oversee and assist with requests directly from customers and outside sales (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner.
• Source materials that NEFCO does not keep in stock through interaction with purchasing team.
• Provide promotional literature and product information as requested.
• Maintain proficiency in NEFCO product catalogs, Eclipse, Microsoft Office Suite
• Maintain product and industry proficiency via training.
• Review direct reports’ timecards and PTO requests, ensuring employees’ time is accurately recorded and complete.

Details:

• Monday – Friday

Requirements

Qualifications:

• 7+ years of managerial experience and product knowledge
• Possess a current full valid driver's license issued in the country where the job is located
• Excellent written and oral communication skills
• Proficient computer skills
• Highly motivated and self-directed with the ability to motivate others
• Demonstrate strong organization, planning and prioritizing abilities
• Demonstrate strong math aptitude and attention to detail
• Exhibit strong problem solving, deductive reasoning and decision-making skills
• Learn and perform multiple tasks in a fast-paced environment
• Demonstrate strong ability to work in fast pace, high pressure environment
• Excellent computer skills and capability to adeptly operate NEFCO’s Enterprise Resource Planning, Eclipse, as well as the Microsoft Office Suite
• Strong customer service skills
• Ability to climb stairs, stretch, bend, and lift a 50 lb box (as occasional incidental tasks

Preferred Qualifications

• Experience with sales order computer software.
• Wholesale distribution experience.
• Possess a degree in Business/Marketing OR have equivalent industry experience and knowledge of the local market.