Inside Sales Specialist

job
  • Cypress HCM
Job Summary
Location
Waukesha ,WI 53188
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
03 Jan 2025
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Job Description

Job Duties:

  • Receives calls from customers seeking aftermarket parts and rebuilds
  • Conducts technical research on part numbers for sales orders
  • Identifies components of parts for special kits; group of parts that make up sub-assemblies
  • Verifies part pricing with Customer Support Supervisor or Manager
  • Identifies needed machine manual updates and communicate to documentation
  • Occasionally enters new part numbers into Finesse system
  • Helps to identify whether customer requests are under warranty
  • May help identify Engineering Change Requests and communicate with Engineering or other Groups
  • May do parts look up and pull drawings to support purchasing


* Must be able to participate in rotating 24/7 on call non business hours.


Skills Needed:

  • An associates degree or equivalent from a two year college or tech school
  • Five years of experience in customer service or parts sales for a mechanical equipment company
  • Experience working with Microsoft Excel
  • Can read and understand blueprints, technically inclined


Direct hire

Fully onsite role

M-F 8am-5pm + rotating on-call weekends

Pay: $27-29/hr depending on skills, education, etc.

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