Senior Product Development & Solutions Support Manager
Our client seeks a forward-thinking Senior Product Development & Solutions Support Manager to lead and shape the future of their hydraulic fracturing software suite. This role is ideal for a strategic and innovative leader who can identify and capitalize on new product opportunities to exceed customer expectations and align with industry trends.
Key Responsibilities:
- Product Strategy & Development: Define, capture, and prioritize user requirements to achieve product-market fit, working closely with cross-functional teams to align product features with customer needs.
- Product Roadmap & Vision: Develop and communicate a clear product vision and roadmap, securing organizational buy-in to support adoption and alignment with business goals.
- Product Enhancement: Lead initiatives to continuously improve existing products, enhancing functionality and performance to meet or exceed customer expectations.
- User Acceptance Testing (UAT): Oversee UAT to ensure final products deliver the intended features, functions, and user experience.
- Customer Engagement & Training: Drive customer satisfaction through effective training, onboarding, and feedback collection, fostering product adoption and loyalty.
Qualifications:
- Bachelor’s degree in computer science, engineering, or equivalent experience; a Master’s degree or higher is preferred.
- Extensive experience in oil and gas product development, especially in fracturing software, with a strong portfolio of successful product launches.
- Strong analytical, problem-solving, and strategic skills.
- Excellent communication, organizational, and project management abilities.
- Familiarity with the software development lifecycle in a Microsoft DevOps environment is preferred.
- Ability to conceptualize and prototype new product ideas, gather user requirements, and identify tools for efficiency.
- Willingness to travel up to 10%.
Additional Skills:
- Ability to identify emerging trends and product opportunities within the hydraulic fracturing and oil & gas sectors.
- Commitment to continuous learning and integrating new technologies into product offerings to maintain a competitive edge.
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